Louis Disen
Brentwood,NY
Summary
Hardworking Bartender with experience in large-scale casual dining. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
2
2
years of professional experience
Work History
Bartender
Chili's Grill and Bar
06.2024 - Current
- Craft and serve a wide range of mixed drinks, draft beers, and specialty cocktails featured on the Chili’s beverage menu with speed and accuracy
- Cultivated strong relationships with repeat customers, delivering friendly and high-energy bar service with guests, and memorizing drink orders to promote loyalty.
- Support floor staff by fulfilling bar drink orders efficiently during high-volume shifts, ensuring consistent ticket times
- Upsell featured drinks, food and add-ons to boost sales while providing a personalized guest experience
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Server
Chili's Grill and Bar
06.2024 - Current
- Deliver exceptional table service in a fast-paced, high-volume environment while managing multiple tables simultaneously
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Food Runner
Chili's Grill & Bar
11.2023 - 06.2024
- Delivered food and beverages to guests promptly and accurately, acting as a liaison between kitchen and service staff
- Ensured proper plating, portioning, and order accuracy before delivery to guests
- Assisted with table resets and pre-bussing to support servers and improve table turnover
QA/Expeditor
Chili's Grill & Bar
10.2023 - 06.2024
- Maintained kitchen productivity, guaranteeing timely preparation, and serving of dishes in alignment with customer specifications.
- Assisted preparation of food plates, overseeing quality, and appearance.
- Maintained cleanliness and organization of expo line and food pass-through areas
Skills
- Cocktail preparation
- Bar service setup
- Food service
- Capacity to stand for long durations
- Lift over 50 pounds
- Experience with Aloha POS
- Safe alcohol distribution
- Food running
- Strong menu knowledge
Timeline
Bartender
Chili's Grill and Bar
06.2024 - Current
Server
Chili's Grill and Bar
06.2024 - Current
Food Runner
Chili's Grill & Bar
11.2023 - 06.2024
QA/Expeditor
Chili's Grill & Bar
10.2023 - 06.2024
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