Summary
Overview
Work History
Education
Skills
Languages
Certification
Languages
Timeline
Generic

Abraham Velazquez

Beaverton

Summary

Professional with a decade of experience in workforce dynamics and comprehensive expertise in business operations and customer service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Independent contractor

Linguava interpreters, Passport to languages
09.2023 - Current
  • Employee at Linguava interpreters
  • Employee at Passport to languages
  • Language test certified
  • Oral language test certified
  • HIPPA certified
  • FWA certified
  • State Qualified Medical Interpreter
  • 2 years of onsite professional medical interpreting experience.
  • Bilingual Medical Spanish Interpreting

Customer Service

Walmart
01.2024 - 09.2024
  • Responsible for managing and motivating the team to meet sales targets, deliver exceptional customer service, and maintain the store's visual standards. Supported store operations by coaching and training staff, creating work schedules, and overseeing daily operations. Effective leadership requires strong communication skills, a customer-centric approach, and the ability to inspire and develop the team.
  • 3 years of customer service experience Zumiez, Walmart.

Customer Service

Zumiez
04.2023 - 12.2023
  • Responsible for managing and motivating the team to meet sales targets, deliver exceptional customer service, and maintain the store's visual standards. Supported store operations by coaching and training staff, creating work schedules, and overseeing daily operations. Effective leadership requires strong communication skills, a customer-centric approach, and the ability to inspire and develop the team.
  • 3 years of customer service experience Zumiez, Walmart.

Customer Service

Gorilla Donuts LLC
01.2022 - 03.2023
  • Teamwork is essential for ensuring smooth operations and excellent customer service. I developed the ability to collaborate and fulfill customer orders accurately and efficiently. This involved coordinating food preparation, managing inventory, and maintaining cleanliness. Co-workers would describe me as a clear communicator, who provides mutual support, and has a willingness to pitch in wherever needed to keep the operation running smoothly.
  • 3 years of experience Jersey Mikes, Gorilla Donuts LLC.

Customer Service

Jersey Mike's & DoorDash
10.2020 - 08.2021
  • Responsible for taking customer orders, preparing food according to their preferences, handling transactions, and ensuring that customers have a positive experience. This included greeting customers, making recommendations, handling complaints, and maintaining a clean and organized dining area. Excellent customer service at a sandwich shop involves being friendly, efficient, and attentive to customers' needs.
  • Customer Service - 3 years of experience Doordash, Jersey Mikes.

Education

Cosmetology License - Hair Stylist

Bella Institute of Cosmetology
Beaverton, OR
02-2023

Diploma -

Tigard High School
01.2021

Some College (No Degree) - Nutrition Sciences

Portland Community College
Portland, OR

Skills

  • Cashiering, customer service, sales
  • Shipping and receiving
  • Food safety and preparation
  • Dependability, communication, leadership
  • Team collaboration
  • Conflict resolution
  • Effective communication
  • Leadership development
  • Time management
  • Bilingual communication
  • HIPAA compliance
  • State Qualified interpreter

Languages

Bi-lingual Spanish and English

Certification

  • HIPPA CERTICATION
  • CPR/AED CERTIFICATION
  • SPANISH MEDICAL INTERPRETER STATE QUALIFICATION
  • PERSONAL TRAINER CERTIFCATION
  • SPECIALIST IN BODYBUILDING CERTIFICATION
  • EXCERCISE RECOVERY SPECIALIST CERTIFICATION
  • TRANSFORMATION SPECIALIST CERTIFICATION
  • NUTRIONIST SPECIALIST CERTIFICATION
  • SPECIALIST IN SENIOR FITNESS CERTICATION

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Customer Service

Walmart
01.2024 - 09.2024

Independent contractor

Linguava interpreters, Passport to languages
09.2023 - Current

Customer Service

Zumiez
04.2023 - 12.2023

Customer Service

Gorilla Donuts LLC
01.2022 - 03.2023

Customer Service

Jersey Mike's & DoorDash
10.2020 - 08.2021

Cosmetology License - Hair Stylist

Bella Institute of Cosmetology

Diploma -

Tigard High School

Some College (No Degree) - Nutrition Sciences

Portland Community College

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