Louis Duncan

• Operated delivery vehicles to ensure timely and accurate deliveries.
• Managed routing software to optimize delivery efficiency and reduce delays.
• Conducted vehicle inspections to maintain safety standards and compliance.
• Coordinated with warehouse staff to streamline loading and unloading processes.
• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
• Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Kept detailed mileage and fuel reports to track overall fuel costs.

Operated light trucks to deliver loads as far as [50] miles from home location.

• Enhanced customer satisfaction through personalized service and product recommendations.
• Managed inventory levels, ensuring stock availability and accurate order fulfillment.
• Developed and maintained strong relationships with clients to drive repeat business.
• Trained new staff on sales techniques and company policies to ensure consistency.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.

• Supported other areas of the kitchen as needed, demonstrating flexibility and adaptability while maintaining high standards for food quality.
• Provided ongoing support to sales and customer service teams by addressing technical queries and offering guidance on best practices in flexographic printing.
• Demonstrated flexibility in adapting to schedule changes or additional responsibilities as needed within the contact center.
• Demonstrated flexibility when assigned additional or unexpected responsibilities during shifts at sea or in port.

• Delivered packages efficiently while adhering to strict timelines and safety protocols.
• Navigated various routes using GPS technology to optimize delivery efficiency.
• Maintained accurate records of deliveries and customer interactions for quality assurance.
• Communicated effectively with customers to resolve issues and enhance service satisfaction.
• Trained new couriers on route navigation, delivery standards, and safety procedures.
• Drove safely at all times to avoid accidents and harm.
• Implemented process improvements that increased daily delivery volume without compromising service quality.
• Collaborated with team members to streamline operations and reduce delivery times consistently.
• Monitored vehicle maintenance schedules to ensure reliability and compliance with company standards.
• Followed company policies and procedures during shift.
• Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
• Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
• Safely loaded items into delivery vehicle to minimize damage while in transit.
• Ensured safe transportation of packages with careful handling and secure storage methods.
• Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
• Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
• Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
• Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
• Conducted thorough vehicle inspections and maintenance checks, promoting safety on the road and minimizing downtime due to mechanical issues.
• Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
• Maintained a clean driving record while navigating various traffic conditions efficiently, reducing fuel consumption expenses for the company.