LOUIS EFTA
Bertha ,Minnesota
Summary
Creative and client-focused Account Manager with 15 years of experience seeking to contribute immediate value to an innovative, industry-leading company. Proficient in Microsoft Office, problem solving, and ensuring customer satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Part time farm hand
Jarshaw Enterprises
Viking, MN
06.2007 - Current
- Conducted routine maintenance on farm equipment.
- Tillage, planting, harvest
- Operated JD and Case IH equipment for various tasks.
Parts Manager
Midwest Machinery Company John Deere
Wadena, MN
10.2022 - 05.2024
- Coordinated sales management and procurement operations worth $3.5 million annually.
- Directed activities of small team consisting of 3-5 members.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Coordinated with service managers to assure on-time repair and maintenance tasks.
Account Manager / Office Manager
RELYmedia
Wayzata, MN
09.2007 - 03.2022
- Maintained annual sales volume in the range of $6-8 million while ensuring goal-aligned profit margins.
- Oversaw management of a sales team consisting of 5-7 members.
- Managing the selection and orientation of new Sales team members.
- Counseling any employees struggling in their roles.
- Interviewing and training new office employees and organizing their employment paperwork.
- Handled and resolved issues related to customer sales and service experiences.
- Set pricing structures and determine applicable discounts.
- Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase
- Analyzed customer preferences to target sales efforts.
- Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications
- Represent company at trade association meetings to promote products
- Work directly with contract manufactures to price custom products direct to clients
- Work directly with contract manufactures to ensure on schedule delivery to clients
Combat Engineer
MN National Guard
Bloomington, MN
02.2007 - 09.2015
- Squad Leader, manage team of4-6
- Conduct route clearance and safety
- Handle and safe use of explosives
Education
Associate of Science - Service Mangement
WyoTech
Laramie, Wyoming06.2003
Skills
- Sales Experienced
- Account Management Experienced
- Customer Service Experienced
Affiliations
American Legion
Sons of the American Legion
VSCA
Certification
MN PCA
Timeline
Parts Manager
Midwest Machinery Company John Deere
10.2022 - 05.2024
Account Manager / Office Manager
RELYmedia
09.2007 - 03.2022
Part time farm hand
Jarshaw Enterprises
06.2007 - Current
Combat Engineer
MN National Guard
02.2007 - 09.2015
Associate of Science - Service Mangement
WyoTech