Louis Farmer

Supervise and assist the Day Services Program staff and members on implementing the days activities, classes and community outings. Train the new staff on Human Service Vehicles upon hire and annually there after. Participate in required supervisor meetings as well as other Intergrated Service Delivery meetings. Provide monthly safety, training and financial reports to necessary departments.

• Provided leadership, guidance and supervision to staff members.
• Developed, implemented and evaluated program policies and procedures.
• Conducted annual performance reviews of staff members.
• Coordinated training sessions for staff members.
• Ensured compliance with all applicable laws, regulations, standards and codes of practice.
• Monitored budget expenditures in order to maintain fiscal responsibility.
• Maintained accurate records of program activities and results.
• Facilitated team meetings to discuss progress on projects and initiatives.
• Developed strategies for improving program efficiency and effectiveness.
• Resolved conflicts between staff members in a professional manner.
• Reviewed data reports related to program outcomes and objectives.
• Assessed community needs in order to identify areas of improvement.
• Collaborated with other departments within the organization to ensure successful project completion.
• Participated in grant writing process in order to secure additional funding.
• Implemented quality assurance processes designed to improve service delivery.
• Created effective communication plans for stakeholders involved in the program.
• Served as liaison between the organization and external partners.
• Attended conferences related to program topics or goals.
• Analyzed data collected from surveys or interviews conducted by staff members.
• Coached staff members on how best to use available resources effectively.
• Prepared monthly reports summarizing key metrics related to program activities.
• Helped team members improve productivity and performance through hands-on coaching in order to achieve company objectives.
• Partnered with program management on recommendations, process improvements, and corrective action plans.

• Assessed clients' needs, developed service plans and monitored progress towards goals.
• Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
• Provided crisis intervention support for clients in emergency situations.
• Developed individualized care plans with input from clients and their families.
• Maintained accurate case records and documentation according to agency guidelines.
• Compiled reports on cases and submitted them to supervisors as required.
• Counseled clients on available resources within the community that could help meet their needs.
• Organized group activities to provide socialization opportunities for clients.
• Provided referrals to appropriate health care providers or other community resources.
• Monitored client progress through regular follow-up contacts.
• Participated in interdisciplinary team meetings to discuss treatment options.
• Educated clients about mental health conditions, medications and self-care techniques.
• Supported family members by providing information on local support groups.
• Participated in professional development activities related to case management best practices.
• Advised staff members on effective strategies for working with challenging client behaviors.
• Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
• Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
• Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
• Maintained up-to-date case records with case activity status.
• Maintained logs and electronic client records following department and agency policies for effective monitoring.
• Adhered to ethical principles and standards to protect clients' confidential information.
• Advocated for clients by obtaining information regarding treatment options and clinical status.
• Participated in regular team meetings and in-house training sessions to boost group effectiveness.
• Reviewed treatment plans against individual goals and healthcare standards.
• Participated in professional development opportunities to stay current with best practices in case management.
• Monitored client progress through regular follow-ups and case reviews.
• Conducted initial assessments to determine client eligibility for programs and services.
• Educated clients and their families about their rights and available community resources.
• Collaborated with multidisciplinary teams to provide holistic support to clients.
• Prepared and presented case reports and summaries to stakeholders and management.
• Identified barriers to client success and developed strategies to overcome them.
• Assisted clients in setting realistic goals and developing action plans.
• Facilitated group sessions and workshops for clients on various topics.
• Developed and maintained relationships with community resources and service providers.
• Negotiated with insurance companies and other payers to secure coverage for client services.
• Managed caseloads effectively, ensuring timely documentation and reporting.
• Advocated on behalf of clients to secure necessary services and support.

• Assisted clients in developing and practicing independent living skills, such as budgeting, job search, and time management.
• Provided guidance on personal hygiene, nutrition, health care access, and mental health issues.
• Facilitated weekly support groups to allow clients to share their experiences and provide emotional support for one another.
• Maintained accurate documentation of client progress according to agency policies and procedures.
• Implemented behavior modification techniques when necessary to help clients reach goals.
• Participated in team meetings with other staff members to discuss strategies for working with difficult cases.
• Encouraged positive social interactions between clients through recreational activities such as movie nights or field trips.
• Organized events that promoted self-sufficiency among program participants.
• Advocated for the rights of vulnerable individuals who may be at risk of exploitation or abuse.
• Utilized motivational interviewing strategies when engaging clients in conversations about difficult topics.
• Instructed participants on basic computer literacy skills such as using email accounts or creating resumes.
• Explored potential career paths with program participants by helping them identify their strengths and weaknesses.
• Facilitated workshops focused on topics such as anger management or communication skills building.
• Promoted development of positive social skills by modeling appropriate behavior.
• Managed classroom environment and monitored behavior to keep individuals safe.
• Coached clients on interpersonal skills, active listening and nonverbal communication.
• Supervised developmentally delayed adults in usage of assistive technologies within classroom environment to help them maximize benefits from such equipment.
• Developed learning programs specially tailored for each individual with developmental delays.
• Guided adult learners in solving math problems and grasping key math concepts.
• Documented participation in classroom and individual instruction.
• Developed and implemented classroom lessons to teach diverse learning levels.
• Assisted clients with maintaining good personal hygiene.
• Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
• Built strong and trusting rapport with clients and loved ones.
• Recorded client status progress and challenges in logbooks and reports.
• Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
• Maintained detailed records of services performed on clients.
• Monitored clients' activity levels and helped prevent sedentary behavior.