Summary
Overview
Work History
Education
Skills
Timeline
Generic

Louis Fox

Quakertown,PA

Summary

A young, but professionally oriented employee with over a year in lead/management experience. Proficient in time management, team work/supervision, and quality assurance in work. Experience giving positive and negative feedback to colleagues, while also being accepting of positive or negative feedback from others. Great at following directions and doing what is asked. Comfortable handling physically demanding tasks across long shifts and through problematic weather conditions. Proven resourcefulness and handling of difficult labor projects. Juggles multiple tasks to keep assignment timelines on schedule. Established reputation for punctuality and dedicated work ethic.

Overview

4
4
years of professional experience

Work History

Laborer

Integrity POOLS & SPAS
Quakertown, PA
04.2023 - 10.2023
  • Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
  • Completed variety of physical labor tasks.
  • Understood and followed oral and written directions.
  • Maintained clean, safe working environment by removing debris from job site prior to shift completion.
  • Operated and maintained a variety of equipment including hand and power tools.
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.
  • Used picks and shovels to dig, spread and level dirt and gravel.
  • Performed repetitive assembly tasks with hand and power tools and automated equipment.
  • Read plans, instructions or specifications to determine work activities.
  • Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
  • Performed regular servicing and preventive maintenance on assigned equipment.
  • Lubricated and cleaned machinery and tools.
  • Mixed, poured, and spread concrete, asphalt gravel and other materials.
  • Cut materials into specified sizes for installation using tile cutters and power saws.
  • Utilized two-way radios and hand signals to coordinate communication between equipment operators.
  • Applied caulking compounds by hand or caulking guns to protect against entry of water or air.
  • Joined, wrapped, sealed and bedded sections of underground pipe and pipe penetrations.

Customer Service Associate/Team Supervisor

Wawa
Quakertown, PA
07.2020 - 03.2023
  • Trained employees on daily tasks and coached to improve performance.
  • Led the overnight team by answering questions, addressing concerns, and handling customer issues.
  • Communicated with customers to assist and promote outstanding experiences.
  • Led and managed employees in partnership with other company leaders.
  • Enforced procedures and policies for safety and quality services.
  • Assigned tasks to employees and supervised activities to meet operational needs and boost customer satisfaction.
  • Addressed operational issues and determined changes to drive improvements.
  • Delegated daily tasks to team members to optimize group productivity by creating cleaning task lists, daily task lists, and training associates on how to utilize them.
  • Conferred with other supervisors to coordinate operations and activities within or between departments.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Delegated daily tasks to team members to optimize group productivity.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Handled security of the store overnight by reporting instances of theft, harassment, loitering, and other crimes. This included working with the PA State Police by providing them with information on a case to case basis.

Dishwasher

La Campanga
Quakertown, PA
01.2020 - 07.2020
  • Washed dishes and organized them once they were dry.
  • Assisted in general cleaning and labor tasks around the restaurant (cleaning ovens, sweeping/mopping, stocking the cooler, etc.)
  • Occasionally would help with bussing tables and food service.

Education

High School Diploma -

Quakertown Community High School
Quakertown, PA
06.2021

Skills

  • Overseeing Daily Activities
  • Teamwork and Collaboration
  • Evaluating Employee Work
  • Staff Training
  • Problem-Solving
  • Issue Resolution
  • Verbal and Written Communication
  • Documentation and Reporting
  • Giving Constructive Feedback
  • Goal Setting
  • Coaching and Mentoring
  • Work Planning and Prioritization
  • PPE Compliance
  • Attention to Detail
  • Team Collaboration and Leadership
  • Safety Procedures
  • Performance Monitoring
  • Staff Supervision
  • Interpreting Job Specifications
  • Continuous Improvement
  • Inventory Assessment
  • Coordinating Daily Operations
  • People Management
  • Overtime Management
  • Team Supervision
  • Ability to stay focused and work for long periods of time
  • Able to work and deliver results under low supervision

Timeline

Laborer

Integrity POOLS & SPAS
04.2023 - 10.2023

Customer Service Associate/Team Supervisor

Wawa
07.2020 - 03.2023

Dishwasher

La Campanga
01.2020 - 07.2020

High School Diploma -

Quakertown Community High School

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Louis Fox