Detail-oriented Office Manager with over 6 years of administrative and customer service experience. Fluent in English and Spanish, with a proven ability to manage operations, support patient care, and deliver exceptional service in dynamic environments. Adept at multitasking, organization, and leadership.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Office Manager/Administrative Assistant
Executive Offices of New York
10.2022 - Current
Assisted visitors with inquiries and provided directions. Handled incoming calls and sorted mail efficiently.
Oversaw office supply inventory management. Organized and facilitated meeting schedules. Streamlined record-keeping processes for improved efficiency.
Maintained a professional, secure, and organized office environment.
Skilled in Microsoft Office, Excel, Adobe
Plan company events, team-building activities, and community outreach. Assist with onboarding, maintain personnel records, and help with recruitment.
Monitor office expenses, manage budgets, and order stationery/IT equipment.
Oversee daily office activities, implement procedures, and identify areas for workflow improvement.
Assist leadership and staff with scheduling, correspondence, reports, and presentations.
Patient Care Coordinator
ProHEALTH Care
09.2017 - 06.2022
Greeting patients, collecting demographic and insurance info, and entering data into the EMR/EHR system.
Booking, confirming, and managing appointments, often coordinating with other departments.
Verifying eligibility, explaining benefits, processing co-pays, and assisting with authorizations, pre-certifications, and financial assistance applications.
Liaising with medical staff, financial counselors, and other departments to ensure seamless patient flow and information sharing.
Server
The Cheesecake Factory
2014 - 2016
Delivered exceptional dining experiences through attentive service.
Upsold menu items and maintained table sanitation.
Education
Associate’s degree - Business Administration
Capital Community College
Hartford, CT
05.2017
High School Diploma - undefined
Bulkeley High School
Wethersfield, CT
06.2014
Skills
Front Desk Management Office Administration Scheduling
Insurance Verification Medical Records Customer Service & Front Desk Receptionist (6 years)
Fluent in Spanish and English Microsoft Office Suite, Excel, Adobe