Summary
Overview
Work History
Education
Skills
Physical fitness, meal prepping, sports enthusiast
Timeline
Generic

Louis Gomez

Brooklyn,NY

Summary

Passionate and dedicated professional with a strong commitment to delivering excellent customer service and ensuring guest/patient satisfaction. Known for outstanding multitasking abilities, exceptional interpersonal skills, and a flexible approach to work. Seeking a full-time position that offers professional challenges and opportunities to leverage my organizational skills, time management expertise, and problem-solving capabilities. Highly dependable and adept at managing multiple priorities with a positive attitude. Eager to take on additional responsibilities to support and achieve team objectives.

Overview

19
19
years of professional experience

Work History

Part Time Health Enthusiast/Assistant Store Manager

Vitamin Shoppe
11.2022 - Current
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Rotated merchandise and displays to feature new products and promotions.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
  • Coordinated with vendors for repair and maintenance of hotel.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Implemented marketing and promotional initiatives to increase occupancy.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Monitored staff performance and provided feedback and guidance.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Medical Records Specialist

Maimonides Cancer Center
09.2022 - 12.2023
  • Communicated effectively with staff, patients, and providers by email and telephone.
  • Maintained patient records in compliance with security regulations.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Maintained patient confidence by keeping patient records information confidential.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Kept accurate log of requests for medical information and records.
  • Printed and photocopied documents to provide patients with copies of medical records.
  • Maintained patient records systems by archiving, scanning and indexing important documents and files.
  • Processed medical records requests from outside providers according to facility, state, and federal law.

Receptionist

GoodHealth Psychiatric Services
06.2020 - 12.2021
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Maintaining a safe and clean environment for patients and staff.
  • Supported office staff and operational requirements with administrative tasks.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.

Cashier/Inventory

Pomegranate
02.2016 - 05.2017
  • Welcomed and helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Completed physical inventory counts each month.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Open and closed store.
  • Worked flexible schedule and extra shifts to meet business needs.

Sub/Teacher’s Assistant

League Education Treatment Center
07.2011 - 01.2016
  • Specialized in dealing with special needs children 3-5 years old.
  • Supported student learning objectives through personalized and small group assistance such as Daily motor development writing, counting, social skills
  • Interacted with parents of the students.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted lead teachers with lesson plan creation and materials development.
  • Set up school activities for the children.
  • Helped teachers recognize learning issues evidenced in one-to-one support instruction.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.

Store Manager

Jay and Lloyd’s Kosher Deli
11.2009 - 03.2010
  • Opening and closing store.
  • Maintaining the front end of the deli.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Delivery/Stock boy

Trios Pizza
06.2005 - 09.2007
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Maintained effective team member communication.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
  • Swept and mopped to remove residue and restore finished appearance.
  • Handled all closing operations.

Education

Associates Degree in Liberal Arts -

Kingsborough Community College

Bachelor’s degree in progress - undefined

Baruch College

High School Diploma - undefined

Liberation Diploma Plus High School
06.2010

Skills

  • Organizational Skills
  • Goal Setting
  • Self Motivation
  • Attention to Detail
  • Strength training/Exercise planning
  • Nutritional knowledge
  • Mental health awareness
  • Interpersonal Communication
  • Data Entry/Invoicing and Billing
  • Office Organization
  • File Management
  • Cash Handling
  • Guest Relations
  • Administrative Support

Physical fitness, meal prepping, sports enthusiast

I'm passionate about sports, fitness, and going to the gym.

Timeline

Part Time Health Enthusiast/Assistant Store Manager

Vitamin Shoppe
11.2022 - Current

Medical Records Specialist

Maimonides Cancer Center
09.2022 - 12.2023

Receptionist

GoodHealth Psychiatric Services
06.2020 - 12.2021

Cashier/Inventory

Pomegranate
02.2016 - 05.2017

Sub/Teacher’s Assistant

League Education Treatment Center
07.2011 - 01.2016

Store Manager

Jay and Lloyd’s Kosher Deli
11.2009 - 03.2010

Delivery/Stock boy

Trios Pizza
06.2005 - 09.2007

Associates Degree in Liberal Arts -

Kingsborough Community College

Bachelor’s degree in progress - undefined

Baruch College

High School Diploma - undefined

Liberation Diploma Plus High School

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Louis Gomez