Louis Gonzalez
West Hollywood,CA
Summary
Adept at elevating client experiences, I honed my sales strategy and client engagement skills at THE SAKS FIFTH AVENUE CLUB, achieving a significant growth in personal consulting. My background spans luxury retail and styling, with a proven track record in project leadership and verbal communication, ensuring a 15% growth in the bridal market at FRED MEYER JEWELERS.
Overview
23
23
years of professional experience
Work History
Personal Consultant
THE SAKS FIFTH AVENUE CLUB
Beverly Hills, CA
07.2017 - 01.2020
- As a member in The Fifth Avenue Club, the shopping experience provides for a personalized attention, which focuses on the particular lifestyle needs and scheduling of the client
- (By appointment only)
- As a personal consultant the interaction is like being with a friend who knows your personal taste and style
- Consultants keeps track of special occasions such as anniversaries and birthdays
Sales Professional
David Yurman
Beverly Hills, CA
02.2013 - 04.2015
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Built relationships with customers to encourage repeat business.
- Engaged customers in friendly, professional dialogue to determine needs.
Sales Professional
JOHN VARVATOS
West Hollywood, CA
04.2008 - 03.2012
- Tailored seasonal wardrobes for highly particular and supremely busy clients, often going to their offices
- $1.2 million dollars closing annual sales averaging $100,000 monthly
- Utilized my clientele book to develop a computerized client database that I continue to maintain
- Dressed numerous: celebrities, executives, talent agents and their referred friends and co-workers for Red Carpet Events
Sales Professional & Key-Holder High-End Luxury Sales and Collectibles
MONTBLANC
West Hollywood, CA
03.2005 - 04.2008
- Helped to re-energized and focus the sales and in store marketing of the company’s core product the Miesterstuck Collection
- Responsible for opening and closing the store (cash drawer settlement, reconciliation etc.)
- Utilized Client Book to obtain 30% annual growth in sales
- (mailing’s, phone calls and emails)
Sales Professional
Romono's Jewellers
Glendale, CA
03.2003 - 02.2005
- Maintained relationships with existing customers to encourage repeat and additional sales.
- Negotiated pricing contracts with clients for optimal profitability.
- Assisted colleagues with difficult accounts or challenging transactions.
- Recommended discounts or special offers based on customer needs.
Sales Professional
FRED MEYER JEWELERS
Riverside, CA
01.1997 - 01.2003
- Diamond specialist that focused on the Bridal market, gaining a 15% growth per annum
- Set appointments with clients for one on one consultation and engagement ring and nuptial bands
- Maintained relationships with existing customers to encourage repeat and additional sales.
- Collaborated with marketing team members to develop promotional materials and campaigns.
Education
Bachelor of Arts - Theater Arts
USC
Los Angeles, CA04-1998
Skills
- Task delegation
- Goal setting
- Sales strategy
- Project leadership
- Verbal and written communication
- Client engagement
- Public speaking
Hobbies and Interests
- Yoga
- Dancing
- Jogging
- Hiking
Languages
- English
- Spanish
Languages
English
Professional
Spanish
Professional
Timeline
Personal Consultant
THE SAKS FIFTH AVENUE CLUB
07.2017 - 01.2020
Sales Professional
David Yurman
02.2013 - 04.2015
Sales Professional
JOHN VARVATOS
04.2008 - 03.2012
Sales Professional & Key-Holder High-End Luxury Sales and Collectibles
MONTBLANC
03.2005 - 04.2008
Sales Professional
Romono's Jewellers
03.2003 - 02.2005
Sales Professional
FRED MEYER JEWELERS
01.1997 - 01.2003
Bachelor of Arts - Theater Arts
USC
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