Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Louis Gottal

Killeen,TX

Summary

Experienced Warehouse Supervisor with a demonstrated history of working in dynamic afloat and shore facilities. Proficient in Warehouse Management, Supply Chain Management, and Process Optimization. Boasting a successful record of significant improvements in productivity, cost reduction, and efficiency while maintaining a stringent adherence to safety protocols.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Warehouse Logistics Supervisor

US Navy
04.2004 - 04.2024
  • Oversaw all aspects of logistics and warehouse operations, including inventory management, shipping/receiving, and order fulfillment
  • Developed and implemented standard operating procedures (SOPs) to ensure consistent workflow and adherence to safety regulations
  • Collaborated with cross-functional teams to coordinate inbound/outbound shipments and resolve any logistical issues or delays
  • Conducted regular audits of inventory levels to identify discrepancies and implement corrective actions as needed
  • Led the successful implementation of a barcode scanning system for accurate tracking of incoming/outgoing shipments
  • Implemented a new inventory tracking system that reduced errors by 15% and improved overall efficiency
  • Managed a team of 12 warehouse staff members, providing training, guidance, and performance evaluations
  • Optimized warehouse layout for maximum space utilization, resulting in a 7% increase in storage capacity
  • Implemented safety protocols within the warehouse environment to ensure compliance with OSHA regulations and reduce workplace accidents/incidents by 10%
  • Managed the implementation of a new Warehouse Management System (WMS), resulting in improved inventory accuracy by 20%
  • Maintained accurate records for all incoming and outgoing shipments
  • Reviewed customer requirements for special orders or rush deliveries
  • Assisted in developing long-term strategic objectives related to warehousing activities
  • Optimized storage space utilization by implementing new organization strategies
  • Analyzed data from various sources to make informed decisions regarding warehousing needs
  • Coordinated and supervised warehouse operations, including receiving, stocking, order fulfillment and shipping activities
  • Prepared budget forecasts based on historical data related to warehousing costs
  • Developed and implemented policies and procedures to ensure efficient inventory management and accuracy of data entry
  • Created detailed reports on stock levels, discrepancies between actual inventory and system records
  • Ensured compliance with safety regulations in the warehouse facility
  • Implemented cost-saving measures to improve operational efficiency within the warehouse
  • Utilized software programs to track inventory levels, orders, deliveries and returns
  • Monitored daily workflow processes to identify potential issues or areas for improvement
  • Oversaw daily maintenance tasks such as cleaning equipment and restocking shelves, bins with materials, supplies
  • Collaborated with other departments to ensure smooth flow of operations throughout the entire supply chain process
  • Investigated any discrepancies found during audits or investigations into lost and damaged goods
  • Participated in annual physical inventories to ensure accuracy of inventory records
  • Collaborated with workers and managers to solve work-related problems
  • Maintained safe worked environment by monitoring safety procedures and equipment
  • Performed same work duties as those supervised, and performed more difficult and skilled tasks and assist in performance
  • Planned work schedules and assigned duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads
  • Inventoried supplies and requisition or purchase additional items, as necessary
  • Resolved personnel problems, complaints, and formal grievances when possible and referred them to higher-level supervisors for resolution
  • Evaluated employee performance and prepared performance appraisals
  • Checked specifications of materials loaded and unloaded against information contained in work orders
  • Transmitted and explained work orders to laborers
  • Estimated material, time and staffing requirements for projects, based on work orders, job specifications, and experience
  • Reviewed work throughout work process and at completion to check for proper performance
  • Assessed training needs of staff and arranged for and provided appropriate instruction
  • Counseled employees in work-related activities, personal growth, or career development
  • Prepared and maintained work records and reports of information such as employee time and wages, daily receipts, and inspection results
  • Informed designated employees and departments of items loaded and problems encountered
  • Inspected equipment for wear and for conformance to specifications
  • Recommended and initiated personnel actions, such as promotions, transfers, and disciplinary measures
  • Inspected job sites to determine extent of maintenance and repairs needed
  • Provided assistance in balancing books, tracking, monitoring and projecting unit's budget needs and in developing unit policies and procedures

U.S. Postal Service Trainer

U.S. Navy
01.2020 - 11.2023
  • Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
  • Streamlined onboarding processes for new hires, ensuring a seamless transition into their roles within the company.
  • Participated in the creation of annual budgets for the Service Training department, allocating resources effectively while minimizing costs where possible.
  • Identified areas of improvement within the service department, conducting targeted training to address specific needs.
  • Collaborated with management to identify skill gaps and develop tailored training programs that addressed these concerns.
  • Established a positive work environment by fostering open communication and collaboration among team members.
  • Worked with departmental management to create individual training plans for service staff.
  • Served as a mentor to junior employees, providing guidance and support in their professional development.
  • Conducted regular evaluations of current service practices, making recommendations for improvements where needed.
  • Maintained accurate records of employee progress throughout the duration of their training experience.
  • Facilitated cross-departmental collaboration to ensure consistency in customer service practices across all areas of the organization.
  • Enhanced customer satisfaction by implementing effective service training programs for staff.
  • Worked with management to identify skills and knowledge required for success.
  • Increased employee retention through consistent and engaging service training sessions.
  • Evaluated employee performance during training sessions, offering constructive feedback to aid in skill development.
  • Monitored participant knowledge before and after training events to help determine additional follow-up activities required to close knowledge gaps or improve results.
  • Boosted team morale and productivity by providing ongoing coaching, feedback, and support.
  • Collaborated with subject matter experts to assess relevance of training documents. using best practices to develop or update new documentation.
  • Led team meetings focused on reviewing service performance metrics, promoting open dialogue around areas for potential improvement.
  • Identified gaps in staff skills and created or suggested learning experiences to close gaps.
  • Mentored staff members and delivered on-the-job coaching to build skills and prepare personnel for various work-related situations.
  • Ensured compliance with industry standards by staying up-to-date on relevant regulations and incorporating updates into existing training materials accordingly.
  • Identified key areas that could use improvement and implemented new processes, which increased efficiency.
  • Provided coaching and mentoring to employees.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Analyzed and evaluated training effectiveness and program outcomes.

Education

HIGH SCHOOL DIPLOMA -

Lamar Consolidated High School
Rosenberg, TX
05.2003

Skills

  • Warehouse Management System
  • Order Fulfillment
  • Warehouse Supervisor Experience
  • Microsoft Office
  • Order Picking
  • Warehouse Management
  • Supply Chain
  • Packaging
  • Materials Handling
  • Load & Unload
  • Team Management
  • Inventory Control
  • Logistics
  • Procurement
  • Military Experience
  • Computer Networking
  • Warehouse Experience
  • Shipping & Receiving
  • Operations Management
  • Purchasing

Certification

  • Secret Clearance
  • Lean Six Sigma Yellow Belt, 2017
  • HAZMAT Technician, 2013
  • Physical Fitness Team Member, 2017
  • Financial Management, 2016
  • Visit Board Search and Seizure Team Member, 2016
  • Purchasing Supervisor, 2016
  • Purchasing Agent, 2014

Timeline

U.S. Postal Service Trainer

U.S. Navy
01.2020 - 11.2023

Warehouse Logistics Supervisor

US Navy
04.2004 - 04.2024

HIGH SCHOOL DIPLOMA -

Lamar Consolidated High School

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Louis Gottal