Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Louis Hamilton, III

Oklahoma City,OK

Summary

Multi-talented Supervisor consistently rewarded for success in planning and operational improvements. Experience in process development and staff management procedures positively impacting overall morale and productivity.

Overview

11
11
years of professional experience

Work History

Prior Period Tax Supervisor

Paycom
06.2021 - Current
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Offered clients recommendations to reduce tax liabilities.

Prior Period Team Leader - System Adjustments

Paycom
04.2019 - 06.2021
  • Oversaw team of 6-8 Specialists that has consistently been top performing team in KPI amongst four PPA adjustment teams.
  • Process ownership of PPA inquiry design and improvements that have resulted in 9 day decrease in median cycle time
  • Communicated with PSD, NCS, and clients to provide final backstop for PPA escalations
  • Regularly evaluated employee skills and knowledge, providing hands-on training and mentoring to individuals with lagging skills
  • Worked with team members to improve performance and implement training updates

Prior Period Team Leader - Amended Returns

Paycom
05.2018 - 04.2019
  • Oversaw team of 9 tax project analysts handling up to 500 tax amendments per month
  • Spearheaded the Completion Rate metric for amendment teams to assist in productivity management
  • Facilitated communication between PSD/NCS, clients, and tax authorities
  • Maintained high-quality control standards by reviewing internal tax preparation documents for near misses

Tax Specialist

Paycom
08.2017 - 05.2018
  • Consistently top performer on team with most tax issues closed and assisted team leader with complex projects that resulted in promotion within eight months
  • Managed tax submissions and made sure all information complied with regulations
  • Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation

Operations and Finance Director

Youth America
08.2014 - 08.2017
  • Created and implemented systems to increase productivity and communication
  • Managed multiple teams in fast-paced environments through various large scale events
  • Trained new employees on finance and purchasing procedures
  • Performed periodic budgeting/modeling to project monthly cash requirements

Youth Pastor

Youth America
07.2013 - 08.2014
  • Cultivated mentoring relationships with youth
  • Recruited and led young adult and adult volunteers
  • Implemented student database and attendance tracking methods
  • Created team structures and roles

Executive Assistant

Youth America
08.2011 - 07.2013
  • Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings
  • Maintained appropriate filing of personal and professional documentation
  • Compiled annual recommendations for end of fiscal year budgets

Education

Bachelor of Science - Business Administration

University of Central Oklahoma
Edmond, OK
07.2022

Skills

  • Project management
  • Mentoring and coaching
  • Public speaking
  • Personnel management

Accomplishments

  • Lean Six Sigma Green Belt Certification, 2019
  • Next Generation Internship, 2009-2011
    Two year internship at Church of the Harvest in Oklahoma City, OK that consisted of classes and real life settings aimed at growth in leadership and influence with the next generation.
  • Dale Carnegie Course, 2007
    Eight week course focused on strengthening interpersonal relationships, managing stress and handling fast-changing workplace conditions. Equipped to perform as a persuasive communicator, problem-solver and focused leader.

Timeline

Prior Period Tax Supervisor

Paycom
06.2021 - Current

Prior Period Team Leader - System Adjustments

Paycom
04.2019 - 06.2021

Prior Period Team Leader - Amended Returns

Paycom
05.2018 - 04.2019

Tax Specialist

Paycom
08.2017 - 05.2018

Operations and Finance Director

Youth America
08.2014 - 08.2017

Youth Pastor

Youth America
07.2013 - 08.2014

Executive Assistant

Youth America
08.2011 - 07.2013

Bachelor of Science - Business Administration

University of Central Oklahoma

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Louis Hamilton, III