Louis Herrera

• Monitored building and property entrances and exits to detect intrusions and protect assets.
• Kept watchful eye on perimeter areas using closed-circuit cameras and binoculars whenever necessary.
• Diffused tense situations by leveraging training in defensive tactics and non-lethal response techniques.
• Warned violators of rule infractions and escorted unauthorized persons off premises.
• Reviewed guest identification and employee credentials to authorize entry onto premises.
• Escorted individuals requiring personal protection to provide safe transport to specified locations.
• Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
• Monitored security cameras to identify and respond to suspicious activity.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
• Maintained high levels of alertness throughout shifts.

• Trained and developed agents on consultative sales techniques while assessing needs of buyers to provide relevant properties.
• Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
• Acted as intermediary in negotiations between buyers and sellers during closing of sales.
• Compared similar properties to determine competitive market price.
• Maintained knowledge of real estate law, available mortgages and government programs.
• Obtained agreements from property owners to place properties for sale with real estate firms.
• Analyzed housing markets and identified potential buyers.
• Gave buyers physical and virtual tours of properties.
• Negotiated between sellers and buyers over property prices and settlement deals.
• Prepared market analysis statistics and bid presentation for buyers and sellers.
• Managed real estate transactions from initiation to closing.

Transport detainee's daily to court appointments, medical appointments, and hospital runs. Coordinate with Camp supervisors with any daily tasks needed in regard to emergency hospital transport. Assist with camp details when no runs are needed.

Complete all paperwork correctly and in guidelines with GTI policy and procedures.

Coordinate with Marshals in regards to Jpats and Perm out orders.

Complete maintenance logs and orders on vehicles daily. Take vehicles in for scheduled maintenance. Keep vehicles clean and fueled at all times.

Maintain a commercial license within GTI requirements.

• Maintained communications with staff and inmate body to maintain safe, effective prison environment.
• Conducted internal security checks to ascertain inmate safety.
• Received property from incoming inmates, provided receipts and inspected items for contraband.
• Supervised inmates during day-to-day activities.
• Detected potential threats and quickly defused conflicts.
• Maintained clear and open communications with all facility areas to support efficient and safe operations.
• Inspected cells and conducted random searches of common areas.
• Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
• Maintained correct physical head count at all times.
• Maintained daily logs of shift activity.

• Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
• Warned persons of rule infractions or violations and evicted violators from premises.
• Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
• Monitored building and property entrances and exits to detect intrusions and protect assets.
• Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
• Provided friendly and professional assistance to employees, visitors and customers.
• Protected company assets against theft or damage by conducting frequent building and grounds patrols.
• Monitored and authorized entrance and departure of employees, visitors and other persons.

I conduct foot patrol through out the Casino daily. Assist with all details when called on. Respond to crisis calls such as, verbal arguments between guest, intoxicated individuals, hotel noise complaints, and any other types of disruptions that interrupt business. I assist Corporals during these calls to maintain a safe scene for responding Officers. I post at entry points and fixed posts through out the shift.

• Responded to crimes in progress, initiating actions such as interrogation of suspects or medical aid for victims.
• Enforced traffic and parking regulations.
• Administered first aid and artificial respiration to injured persons.
• Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
• Supported scene investigations by securing perimeters, collecting evidence, interviewing witnesses and documenting statements.
• Patrolled buildings, facilities and perimeter areas to prevent damage to property.
• Acted as first responder for medical emergencies, included incoming calls and code red situations.
• Checked and secured building entrances.
• Operated screening equipment, including X-ray machines and hand-wands.
• Maintained order, responded to emergencies and enforced federal and local laws.

• Coordinated appointments with prospective buyers to showcase houses and plots.
• Created and maintained large client base by meeting needs and delivering exceptional customer service.
• Maintained database of prospective customers.
• Successfully guided home buyers and sellers through sales and purchase of properties.
• Promoted property sales through advertisements, open houses and participation in multiple listing services.
• Counseled customers on market current status for residential and land markets.
• Advised prospective clients on current market activities.
• Showed building models to prospects based on expressed needs and preferences.
• Counseled new buyers to enhance sales opportunities.
• Assisted in developing marketing material for properties.
• Developed excellent rapport with custom builders to expand opportunities for growth.
• Showed residential properties and explained features, value and benefits of available homes.
• Cold called clients to obtain exclusives.
• Managed and rented out rental properties.
• Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
• Created realtor and buyer incentives and strategies with agents, builders and buyers.
• Wrote contracts between buyers and sellers and ensured adherence.
• Educated clients on current real estate market and answered any questions.
• Actively follow-up with prospects and hot leads.
• Answered phonecalls and emails from potential and existing customers.
• Communicated with owners regarding home and loan status.
• Guided homebuyers and sellers through process of short sales.

• Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
• Assigned inmates to open and appropriate housing units.
• Applied non-violent response tools and physical restraint during problematic situations.
• Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment.
• Processed inmates by completing paperwork, conducting searches and recording fingerprints.
• Inspected cells and conducted random searches of common areas.
• Supervised inmates during day-to-day activities.
• Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
• Detected potential threats and quickly defused conflicts.
• Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
• Enforced resident behavior management protocols and wrote incident reports for infractions.
• Promoted rehabilitation of offenders and maintained safety of staff and residents.
• Reviewed housing assignments and reassigned inmates when needed.
• Safely transported inmates to and from work sites.
• Signed in all visitors and completed appropriate visitation log forms.
• Assisted in restraining violent and unruly inmates.
• Maintained records and logs of man hours, materials and equipment used.
• Instructed inmates on work details and transported to work sites.
• Maintained clear and open communications with all facility areas to support efficient and safe operations.
• Conducted internal security checks and distributed meals.
• Supervised inmates during meals, visits, recreation, telephone calls and shower time.
• Received property from incoming inmates, provided receipts and inspected items for contraband.
• Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
• Maintained correct physical head count at all times.
• Supervised meal distributions and observed inmates during meals.
• Attended regular training and maintained appropriate certifications.
• Informed inmates and visitors of rules, safety and security procedures and responsibilities.
• Escorted prisoners to court appearances to protect everyone involved in proceedings and prevent escape.
• Maintained daily logs of shift activity.
• Notified medical staff of inmates requiring medical attention and submitted proper incident reports.
• Supervised and made cell assignments.
• Supervised 43 Correctional Officers and managed 1000+ offenders at Level 4 prison.

• Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
• Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
• Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
• Loaded perishable goods into environmentally controlled trucks for planned delivery schedules.
• Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
• Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
• Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
• Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
• Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
• Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
• Utilized pallet jacks to move items to and from different warehouse locations.
• Recognized defective material and reported issues to management to facilitate prompt resolution.