Louis Iannuccilli

An agile Senior Living - Hospitality professional with cross-functional expertise in managing and directing sales and operations across multiple industries. Hold strong leadership background in operational turn-around and start-up success including proven track record in ensuring operating performance of all housing and health care services for the benefit of population management innovation. Working experience with the Board of Directors, and creating and refining the organization's vision, mission, values, and key strategic objectives and plans, and meet governance needs through committee and board work. Strong ability to understand and successfully take charge of difficult organizational problems and to formulate/drive appropriate solutions including track record of demonstrated agility, flexibility, integrity, business ethics, tact, diplomacy and a commitment to company values and principles.

• Guided in the concept, design, and implementation of the Applewood at Amherst $10M capital expansion project while simultaneously evaluated, prepared and executed a $3M infrastructure enhancement.
• Successfully drove year-over-year same store growth; occupancy 14%, NOI 11%, associate satisfaction 8%, resident/ family 7%, while reducing overall expenses by 3.5% & associate turnover by 4% - LCB
• Effectively and efficiently managed the $3M renovations of the independent living community while continuing to grow IL census by 30% - Emeritus / Brookdale
• Played vital role in growing and marketing Personalized Living, Brookdale licensed Home Health Agency from 30K / month to a sustained 100K / month - Emeritus / Brookdale
• Implemented a plan to improve the overall care and quality of services offered to the residents. Opened the new community 60-days ahead of schedule & exceeded budgeted census upon opening - Emeritus / Brookdale
• Developed a struggling operationally challenged community and achieved more than $145k profit in less than a year. Directed census growth from 64% to 94% sustained, with a satisfaction score of 98% - Athena HealthCare
• Implemented Marriott/Sunrise systems & retrained the entire staff following acquisition by Sunrise in Mar 2003. Also turned around failing operations achieving more than $400k in profit in
• Effectively worked with local elder care service providers and Massachusetts Executive Office of Elder Affairs to acquire Meals on Wheels contracts. Exceeded first-year profitability forecast by 27% - Marriott Mgmt. Services

• Johnson and Wales University Alumni Association
• Connecticut Assisted Living Association (CALA)
• Board Member | "Senior Wish Society"
• Board Member | Orange Economic Development Inc.
• Board Member | Orange Chamber of Commerce

• Strategic/Tactical Planning
• Facility Management
• Customer Service
• Mergers & Acquisitions
• Regulatory Compliance
• Business Development
• Operations Management
• Revenue Enhancement
• Resident Center Hospitality
• P&L
• KPI's
• Budgeting & Forecasting
• Business Analytics
• Property Management
• Program Management
• Trainings Programs
• New Construction & Renovation
• Multi-Site Management

• Sheraton Islander, Newport, Rhode Island, Executive Chef
• Newport Harbor Hotel, Newport, Rhode Island, Executive Chef
• Viking Hotel, Newport, Rhode Island, Director of Catering
• Viking Hotel, Newport, Rhode Island, Food and Beverage Director
• New Haven Hotel, New Haven, Connecticut, Food and Beverage Director

• AAS Culinary Arts and BS Hotel and Hospitality Management
• Johnson and Wales University - Providence, RI
• Certified Director of Assisted Living (CDAL) | Argentum Senior Living Certification Commission | 2016