Summary
Work History
Education
Skills
Languages
Timeline
GeneralManager

Louis Le

Woodbridge,VA

Summary

As an employee I am willing to learn and understands what it takes to work with the people around me in order to get the job done. I am acquiring skills in my everyday life that can be applied towards the working environment and taken from the working environment to help me succeed.

  • Driven Front Desk Assitant highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Greeting customers and checking them out with customer satisfaction.

Work History

Front Desk Assistant

05.2021 - 08.2021
  • Received, screened and routed incoming calls.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Handled payment and bill processing, change giving and payment collecting for guests.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.

Education

Business

Virginia Tech
2026

Skills

  • Check in and Checkout Procedures
  • Payment Verification
  • Time Management
  • Payment Processing
  • Customer Service
  • Appointment Setting
  • Multitasking and Organization

Languages

Vietnamese
Native or Bilingual

Timeline

Front Desk Assistant

05.2021 - 08.2021

Business

Virginia Tech
Louis Le