Louis Madrigal
Anaheim,CA
Summary
Self-motivated professional who is highly proficient in developing creative solutions and implementing objective decision making. Maintains positive attitude and works hard to build team relationships. Bilingual individual willing to go the extra mile to ensure quality service to each and every customer. Branch Manager with exceptional drive and dedication to accomplishing business objectives and exceeding Company expectations. 20+ year history of success in Mortgage/ Real Estate Industry.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Branch Manager/loan Officer/RE Agent
First American Home Loans Inc.
Orange , CA
11.2000 - Current
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Managed staff scheduling, hiring and training processes.
- Reviewed loan applications to ensure accuracy and compliance with regulations.
- Conducted regular performance reviews for all employees in the branch.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Analyzed data to identify trends related to products, services, customers and markets served by the branch.
- Identified opportunities for process improvement initiatives within the branch.
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Analyzed financial data to determine the feasibility of granting loans.
- Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
- Negotiated purchase agreements to be $20,000- $50,000 less for buyers based on full investigation on Home being sold from sellers.
- Prepared comparative market analysis to estimate properties' value.
- Managed real estate transactions from initiation to closing.
Education
High School Diploma -
Anaheim High School
Anaheim, CA06-1988
Skills
- Branch Operations Management
- Sales Development
- Risk Mitigation
- Relationship building and management
- Sales professional
- Interviewing and Hiring
- Coaching and Mentoring
- Product Training
- Market Research
- Revenue Generation
- Excellent work ethic
- Customer and vendor relations
- Community Relations
- Verbal/written communication
- Multilingual in Spanish
Affiliations
I try to exercise consistently.
I enjoy summer nights in my backyard.
I listen to music from the 80's, anything 80's.
I love Christmas at my house because I get to see the whole family.
Languages
Spanish
Native/ Bilingual
Accomplishments
- Received top loan officer for 2 months in a row.
- became a branch manager in 2004- present
Certification
- MLO ( Loan Officer )License
- Real Estate License
Timeline
Branch Manager/loan Officer/RE Agent
First American Home Loans Inc.
11.2000 - Current
High School Diploma -
Anaheim High School