Louis McBride
Camden,NJ
Summary
Dedicated and results-oriented professional with a proven track record of hard work, ambition, and unwavering dedication to achieving objectives. Highly adept at building and leading cohesive teams, fostering collaboration, and driving collective success. Possesses a hunger for continual improvement and a relentless pursuit of excellence.
Known for exceptional work ethic, determination, and a passion for surpassing expectations. Thrives in dynamic environments and excels in challenging situations, leveraging strong communication skills to inspire others towards shared goals. Eager to contribute expertise and drive growth in a progressive organization committed to excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Table Games Dealer
Rivers Casino
11.2022 - Current
- Enhanced customer experience by providing friendly and efficient service during table games sessions.
- Ensured game integrity through strict adherence to gaming policies and procedures.
- Maintained a professional and welcoming atmosphere for players with excellent communication skills.
- Contributed to casino revenue growth by effectively managing multiple table games simultaneously.
Dual Rate Floor Supervisor
Live! Casino and Hotel Philadelphia
02.2022 - 08.2022
- After working hard and striving for excellence I earned an opportunity for an promotion to duel rate.
- I give my dealers feed back on how to get better and by time the shift is up you'll see improvements from there card placement, mathematic skills even there overall demeanor.
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Monitored chips purchases, table inventories and player win ratios.
- Oversaw area games to maintain security and compliance.
- Watched closely to catch errors and notified surveillance of irregularities.
- Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
Casino Table Games Dealer
Live! Casino And Hotel Philadelphia
04.2021 - 02.2022
- I've been an hardworking employee from the beginning by working six days a week, doing overtime and doubles consistently.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
- Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
Casino Table Games Dealer
Harrah's Casino & Racetrack
07.2020 - 11.2020
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
- Assessed and calculated multiple players' cards against table competitors and house hands to determine round or game results, winners, correct wagers and rotation of play.
Store Manager
Dollar General
04.2017 - 11.2020
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Assistant Store Manager
Family Dollar
10.2015 - 04.2017
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
Vendor
Legends Hospitality, LLC
05.2012 - 09.2015
- I worked at an baseball stadium "Campbell's River Sharks" My job was to sell beer, candy, popcorn and other snacks
- Selling goods come easy to me
- Not only did I meet my daily quota but I excelled
- My superiors said "I can sell sand on a beach"
- I carried heavy buckets of cold beer up and down the stadium while handling each purchase just using mental math.
Education
High School Diploma -
Brimm Medical Arts High School
Camden, NJ06.2014
Skills
- Decision-Making
- Strong mathematical skills
- Stress Tolerance
- Understanding of gaming regulations
- Flexible and Adaptable
- Multitasking Abilities
- Excellent Communication
- Excellent customer service
Certification
- Licensed Philadelphia Gaming- G2
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Table Games Dealer
Rivers Casino
11.2022 - Current
Dual Rate Floor Supervisor
Live! Casino and Hotel Philadelphia
02.2022 - 08.2022
Casino Table Games Dealer
Live! Casino And Hotel Philadelphia
04.2021 - 02.2022
Casino Table Games Dealer
Harrah's Casino & Racetrack
07.2020 - 11.2020
Store Manager
Dollar General
04.2017 - 11.2020
Assistant Store Manager
Family Dollar
10.2015 - 04.2017
Vendor
Legends Hospitality, LLC
05.2012 - 09.2015
High School Diploma -
Brimm Medical Arts High School
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