Summary
Overview
Work History
Education
Skills
Timeline
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Louis Medina

Louis Medina

Brooklyn,NY

Summary

Skilled team player with strong background in office environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Dependable office industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. Dedicated with extensive knowledge of hospital cleaning practices. Skillful in cleaning hazardous waste and biohazard sites along with standard facility areas. Hardworking individual possessing strong attention to detail and exceptional team-building skills.

Overview

16
16
years of professional experience

Work History

Support Services Clerk

Maimonides Medical Center
01.2021 - Current
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Processed documents and materials to disseminate information to appropriate parties.
  • Produced high-quality communications for internal and external use.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Created and maintained detailed database to develop promotional sales.

Environmental Services Housekeeper

Maimonides Medical Center
01.2021 - Current
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Used chemicals by following safety protocols and procedures to avoid
  • Proved successful working within tight deadlines and fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Cleaned elevators, glass, and planters in public areas.

Office Management Associate

King Street Capital Management
08.2016 - 02.2020
  • Performed troubleshooting for office equipment operation or arranged for repairs
  • Operated office equipment, such as personal computers, photocopiers, scanners, voicemail systems, and facsimile machines
  • Conducted administrative support tasks, including assisting with pay records, invoices, balance sheets, and correspondences
  • Prioritized and managed multiple tasks and competing priorities in servicing requests from senior managers
  • Greeted visitors and escorted them to their destinations
  • Answered telephone calls, took messages, and distributed messages to appropriate personnel
  • Gained valuable skills by learning how to create spreadsheets and use pivot tables
  • Updated accounting systems with new expenses and payments to keep accurate records
  • Organized, ordered and restocked office supplies to keep staff efficient and productive
  • Kept office documents well-organized and quickly retrieved files for team members
  • Answered calls on multi-line telephone system to direct callers, provide information
  • Created and updated records and files to maintain document compliance.
  • Oversaw training and onboarding process for all newly hired employees.

Facilities Assistant

Jones Day
12.2007 - 04.2016
  • Guided visitors to staff members and business locations with warm, personable approach
  • Collaborated well with team members to carry out daily assignments and achieve team targets
  • Managed communications between team members, customers and vendors to keep operations efficient and successful
  • Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
  • Received and routed incoming mail, packages, and deliveries
  • Kept inventory levels optimized and supplies organized for forecasted demands
  • Filed records to keep system efficient and information organized
  • Supported [Type] operations by completing assignments with strong focus on quality and performance
  • Protected business from unnecessary liability by carefully following security and safety standards
  • Met targets consistently by working hard and with strong attention to detail
  • Ordered, organized, and rotated supplies.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment
  • Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications
  • Implemented preventive maintenance on machines and equipment to optimize safety and operational quality
  • Assisted with logistical requirements for events and meetings
  • Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Delivered services to customer locations within specific timeframes.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Maintained inventory and submitted written requests for supplies to keep stock levels even.
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
  • Collaborated with other departments to foster efficient use of facility space and resources.
  • Communicated with general managers and facility teams regarding upcoming repairs and projects.
  • Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.

Education

GED -

Park West H.S
New York, NY
08.1994

Skills

  • Office management software Problem-solving
  • Verbal communication Multitasking
  • Attention to detail Scanning and copying
  • Bi-Lingual (Fluent) English/Spanish
  • Spreadsheet development Serve customer needs
  • Update records
  • Flooring Care
  • Floor Scrubber Machines
  • File management
  • Multi-line phone proficiency
  • Bookkeeping
  • Invoice Processing

Timeline

Support Services Clerk

Maimonides Medical Center
01.2021 - Current

Environmental Services Housekeeper

Maimonides Medical Center
01.2021 - Current

Office Management Associate

King Street Capital Management
08.2016 - 02.2020

Facilities Assistant

Jones Day
12.2007 - 04.2016

GED -

Park West H.S

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Louis Medina