Accomplished professional adept at driving team performance, business strategies, and making data-supported recommendations for continuous process improvement. Skilled at identifying optimal tactics for motivating teams and engaging clients.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Manager
Loyalty Risk Management
Matawan, New Jersey
11.2019 - Current
Sell insurance products for the protection of life, wealth, and retirement
Market for prospective clients through referrals and warm leads
Meet with clients face to face, by telephone, and through Zoom
Streamlined sales process to increase sales annually
Vice President
Tomorrows Financial
Lincroft, New Jersey
02.2016 - 11.2019
Conducted training sessions on financial products and service enhancements for staff.
Developed and executed strategic plans to support the vision of the organization.
Created effective communication strategies between management team members and employees at all levels of the organization.
Qualified for top producer trip in each year with the company
Account Representative
Wells Fargo
Oakhurst, NJ
01.2010 - 02.2016
Managed client accounts to ensure satisfaction and retention.
Educated clients on financial products and services available to them.
Collaborated with team members to enhance service delivery and client experiences.
Education
Bachelor of Science - Accounting
Fordham University
Bronx, NY
05-1991
Skills
Client management
Insurance products
Sales strategy
CRM systems
Communication strategy
Time management
Decision making
Troubleshooting and problem resolution
Certification
New Jersey and Florida Life and Health insurance licensed
Accomplishments
Top performance awards for Santander Bank, Wells Fargo, and Tomorrows Financial