Dynamic Healthcare Supply Chain Leader skilled in logistics, inventory governance, and operational excellence. Proven ability to enhance service delivery through strategic process optimization, achieving 98% inventory accuracy and a 20% reduction in stockouts while leading high-performing teams in complex healthcare environments.
Overview
17
17
years of professional experience
Work History
Manager, Supply Chain Operations & Distribution Services
MARY WASHINGTON HEALTHCARE
Fredericksburg, USA
01.2023 - 01.2026
Led supply chain operations for hospital, warehouse, and distribution functions serving 500+ operational stakeholders in healthcare environments.
Direct operational performance, inventory governance, replenishment processes, KPI reporting, and workflow optimization initiatives supporting supply continuity and operational efficiency.
Lead healthcare supply chain, warehouse, and distribution operations supporting hospital and clinical environments across a large multi-stakeholder healthcare system.
Utilized Workday ERP, KPI dashboards, AI-assisted analytics, and operational intelligence reporting to enhance forecasting, inventory visibility, replenishment accuracy, and ensure supply continuity.
Improved inventory accuracy from approximately 93% to 98%+ through implementation of cycle count governance, inventory controls, and standardized inventory management processes.
Reduced stockouts by more than 20% through predictive inventory analysis, replenishment optimization, and workflow standardization initiatives.
Increased fulfillment turnaround efficiency by 15–20% through Lean process redesign, labor optimization, and operational workflow improvements.
Developed enterprise-level SOP frameworks that reduced distribution errors by 25% while improving workforce consistency and operational standardization.
Operations Leader, Regional Distribution Center
DHL / GENESIS LOGISTICS
01.2022 - 01.2023
Served as a key operational leader supporting the startup, scaling, and performance optimization of a large regional distribution center operation supporting high-volume retail and logistics environments.
Led startup and operational scaling of $50M+ regional distribution center, enabling support for 100+ retail and operational locations.
Leveraged Manhattan WMS analytics, KPI reporting, and operational workflow redesign to improve throughput, inventory accuracy, and operational performance.
Achieved operational readiness within 90 days by aligning workforce, executing processes, and stabilizing operations.
Increased throughput efficiency by approximately 15% through labor optimization, process redesign, and operational standardization.
Reduced fulfillment and distribution errors by 20% through SOP development, workforce training, and process compliance improvements.
Maintained inventory accuracy above 97% through disciplined WMS controls, inventory governance, and operational accountability.
Managed teams of 20+ associates in receiving, inventory, picking, shipping, and distribution operations to ensure seamless workflow.
Healthcare Service & Logistics Operations Leader
ARJO INC.
01.2020 - 01.2022
Directed healthcare logistics and operational support for a 1,000+ asset medical equipment fleet, ensuring effective service delivery across healthcare and clinical environments.
Directed 24/7 healthcare logistics and medical equipment operations supporting service continuity, equipment availability, and operational responsiveness across healthcare environments.
Achieved and maintained 98–100% equipment availability through operational oversight, preventive maintenance coordination, and logistics optimization.
Improved service response performance by 20% through KPI-driven operational management and workflow improvements.
Reduced equipment downtime by 25% through preventive maintenance strategies and operational process improvements.
Enhanced technician utilization by 15% through strategic scheduling optimization and targeted labor productivity initiatives.
Ensured full regulatory and operational compliance during audits and adherence to healthcare operational standards, safeguarding quality of care.
Branch Operations & Supply Chain Leader
FREEDOM MEDICAL
01.2018 - 01.2020
Oversaw multi-site logistics, inventory, and operational support in healthcare distribution and medical operations.
Directed multi-site logistics and operational activities contributing to over $8M in annual revenue.
Achieved 98%+ on-time delivery performance through route optimization, workflow redesign, and operational coordination.
Reduced operational costs 10–15% through labor optimization, process standardization, and operational efficiency improvements.
Led and developed teams of 15–20 employees in warehouse, logistics, and operational support functions.
Logistics & Procurement Manager
NEW JERSEY RESPIRATORY ASSOCIATES
01.2009 - 01.2018
Managed procurement, logistics, inventory management, and operational coordination for healthcare equipment and distribution activities, ensuring timely availability of critical resources.
Oversaw procurement and logistics operations for $2M+ medical equipment asset base, contributing to effective resource allocation and cost management.
Improved inventory accuracy from approximately 85% to 97% through inventory controls, cycle count processes, and workflow improvements.
Reduced billing discrepancies by 30% through process redesign and strengthened operational accountability, enhancing financial accuracy.
Increased route efficiency by 15% through scheduling optimization and operational planning initiatives.
Education
High School Diploma -
Caldwell College
Caldwell, NJ
High School Diploma -
Seton Hall University
South Orange, NJ
Skills
Healthcare Operations
Supply Chain Management
Logistics & Distribution
Medical Equipment Operations
Inventory & Asset Management
Procurement & Vendor Management
Warehouse Operations
Multi-Site Leadership
Process optimization
Operational Excellence
Regulatory Compliance
Strategic Planning
Budget & P&L Management
Performance metrics
Team Leadership & Development
Customer service
Change Management
ERP / WMS Systems
Operational efficiency
Workday ERP
Manhattan WMS
AI-Assisted Operational Analytics
Predictive Inventory and Demand Planning
KPI dashboards
Business Intelligence & Reporting
Advanced Excel
Process standardization
Regulatory assurance
Data interpretation
Project coordination
Finance oversight
Trend analysis
Business administration
Cost optimization
Risk management
Vendor negotiation
Operational innovation
Project management
Skype
Salesforce management
Market analysis
Budget oversight
Timeline
Manager, Supply Chain Operations & Distribution Services
MARY WASHINGTON HEALTHCARE
01.2023 - 01.2026
Operations Leader, Regional Distribution Center
DHL / GENESIS LOGISTICS
01.2022 - 01.2023
Healthcare Service & Logistics Operations Leader
ARJO INC.
01.2020 - 01.2022
Branch Operations & Supply Chain Leader
FREEDOM MEDICAL
01.2018 - 01.2020
Logistics & Procurement Manager
NEW JERSEY RESPIRATORY ASSOCIATES
01.2009 - 01.2018
High School Diploma -
Caldwell College
High School Diploma -
Seton Hall University
Leadership And Affiliations
Former President — NAIFA (Passaic-Bergen-Hudson)
Vice President — Fall Run Community Association
Deacon & Ministry Security Leader
Member — American Mensa
Earlier Experience
Branch Manager, Caldwell Plumbing Supply, Managed branch operations, inventory, purchasing, customer service, staff supervision, and distribution activities.
Sales Manager, Prudential Insurance, Led recruiting, training, coaching, and performance management of a team of insurance professionals while directing district sales initiatives.
Territory Manager, National Federation of Independent Business, Developed business relationships, managed client accounts, and drove membership growth across assigned territory.
Professional Highlights
Improved inventory accuracy from 85–93% to 97–98%+ across healthcare and distribution operations through cycle count governance, inventory controls, and process redesign.
Reduced stockouts and emergency replenishment events through predictive inventory analytics, KPI management, and standardized operational workflows.
Led startup and operational scaling of a $50M+ regional distribution center supporting more than 100 retail and operational locations.
Increased operational throughput 15–20% through workflow redesign, labor optimization, and operational process improvements.
Directed 24/7 healthcare logistics and equipment operations achieving 98–100% asset availability and high service-level performance.
Developed enterprise SOP frameworks and KPI reporting systems that improved operational visibility, reduced fulfillment errors, and enhanced workforce consistency.
Leveraged ERP/WMS systems, operational analytics, and AI-assisted reporting tools to improve inventory visibility, replenishment accuracy, and executive decision-making.
Technology And Analytics
Workday ERP
Manhattan WMS
AI-Assisted Operational Analytics
Predictive Inventory & Demand Planning
KPI Dashboards & Operational Intelligence
Business Intelligence & Reporting
Workflow Automation & Process Improvement
Advanced Excel & Data Analysis
Lean Operations & Continuous Improvement
Leadership And Affiliations
Former President — NAIFA (Passaic-Bergen-Hudson)
Vice President — Fall Run Community Association
Deacon & Ministry Security Leader
Member — American Mensa
Earlier Experience
Branch Manager, Caldwell Plumbing Supply, Managed branch operations, inventory, purchasing, customer service, staff supervision, and distribution activities.
Sales Manager, Prudential Insurance, Led recruiting, training, coaching, and performance management of a team of insurance professionals while directing district sales initiatives.
Territory Manager, National Federation of Independent Business, Developed business relationships, managed client accounts, and drove membership growth across assigned territory.
Professional Highlights
Improved inventory accuracy from 85–93% to 97–98%+ across healthcare and distribution operations through cycle count governance, inventory controls, and process redesign.
Reduced stockouts and emergency replenishment events through predictive inventory analytics, KPI management, and standardized operational workflows.
Led startup and operational scaling of a $50M+ regional distribution center supporting more than 100 retail and operational locations.
Increased operational throughput 15–20% through workflow redesign, labor optimization, and operational process improvements.
Directed 24/7 healthcare logistics and equipment operations achieving 98–100% asset availability and high service-level performance.
Developed enterprise SOP frameworks and KPI reporting systems that improved operational visibility, reduced fulfillment errors, and enhanced workforce consistency.
Leveraged ERP/WMS systems, operational analytics, and AI-assisted reporting tools to improve inventory visibility, replenishment accuracy, and executive decision-making.
Supply Chain – Interim Distribution Services, Fulfillment Center Operations at AmazonSupply Chain – Interim Distribution Services, Fulfillment Center Operations at Amazon
<ul><li>Lead program management for the U.S. Army’s Common Hardware Systems-6 (CHS-6) program, driving launch execution and operational process improvements for mission-critical defense IT and communications hardware.</li><li>Oversee end-to-end project execution, aligning engineering, logistics, procurement, and finance teams to ensure contractual compliance and on-time delivery of warfighter-ready hardware.</li><li>Implement process enhancements across warehouse and supply chain functions to improve efficiency, cost savings, and readiness.</li><li>Manage project timelines, budget oversight, and risk mitigation strategies to support rapid deployment and sustainment operations.</li><li>Develop and manage supply chain strategies for procurement, distribution, and lifecycle sustainment, ensuring seamless integration of suppliers, logistics partners, and internal operations to meet program performance goals.</li></ul> at Leidos<ul><li>Lead program management for the U.S. Army’s Common Hardware Systems-6 (CHS-6) program, driving launch execution and operational process improvements for mission-critical defense IT and communications hardware.</li><li>Oversee end-to-end project execution, aligning engineering, logistics, procurement, and finance teams to ensure contractual compliance and on-time delivery of warfighter-ready hardware.</li><li>Implement process enhancements across warehouse and supply chain functions to improve efficiency, cost savings, and readiness.</li><li>Manage project timelines, budget oversight, and risk mitigation strategies to support rapid deployment and sustainment operations.</li><li>Develop and manage supply chain strategies for procurement, distribution, and lifecycle sustainment, ensuring seamless integration of suppliers, logistics partners, and internal operations to meet program performance goals.</li></ul> at Leidos
Customer Solutions: Supply Chain and Distribution Operations, Order Management at mPharma Health Nigeria LimitedCustomer Solutions: Supply Chain and Distribution Operations, Order Management at mPharma Health Nigeria Limited