Louis Minter

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• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Handled internal operation of costumer needs:
• Coffee, popcorn, water ordering these thing and cutting cost where necessary!

• Developed strong relationships with healthcare providers, improving communication and fostering collaborative patient care efforts.
• Provided compassionate assistance to patients facing financial difficulties, working with them to explore available resources and payment options.
• Served as a reliable point-of-contact for insurance companies, resolving billing issues swiftly to minimize delays in patient treatment plans.
• Contributed to improved patient outcomes by consistently monitoring drug interactions, allergic reactions, and dosage accuracy.
• Responsible for full home infusion operations, duties included full knowledge of aseptic environment, compounding, calculating, manufacturing of IV piggybacks,TPN, chemotherapeutic medications!

• Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Completed paperwork, entering prescription and insurance or billing information into patient profiles.

• Contributed to a positive work environment through effective communication and teamwork with colleagues.
• Increased sales by providing exceptional customer service and product knowledge.
• Attended industry trade shows and training events to stay current on market trends, expanding product knowledge consistently.
• Participated in regular inventory management tasks, ensuring accurate stock levels for seamless customer transactions.
• Top three in sales production on the sales floor averaging $350-400 yearly in sales!