Louis Mollo

• Daily operation of front desk
• Cash handling
• Entering / Updating weekly league information on BLS
• Assisting with changes made to cover shift on schedule
• Assist & Train employees with with proper closing procedures.
• Supported waitstaff and other team members in completing tasks.
• Assist & Train all Shift Leads and New Managers for Closing Procedures
• Assist owner in creating daily deposits and change order for daily bank run..
• Run Monthly Sales & Tax Reports.
• Ordering
• Addressing customer complaints and working toward a resolution

• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
• Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
• Communicated customer complaints, requests and feedback to company management for swift resolution.
• Distributed mail on foot to residences and businesses, delivering to approximately 1000 customers per shift.
• Signed and received mail with signature requirements upon delivery and loading
• Maintained records on customers with mail forwarding and change of address requests
• Sorted mail according to order of address appearance for easy access in field
• Followed safety protocols and regulations while driving, upholding professional service reputation
• Organized mail ahead of delivery runs for correct routing

• Daily operation of front desk
• Customer service, answer phone, lane assignments
• Cash handling
• Entering / Updating weekly league information on BLS
• Create weekly employee / manager's schedule
• Create / Assist in running tournaments, process tournament lineage, and create prize funds
• Assist employees with closing procedures
• Lock all doors, count register, server tills and safe, & run financial reports
• Assisted cook in preparation of food
• Prevent food spoilage by monitoring dates, rotating stock and following proper storage procedures.
• Supported waitstaff and other team members in completing tasks.

• Maintaining vendor records in FFS for employee and commercial vendor accounts to insure accurate and timely payments.
• Creating/updating travel accounts, deactivating vendors expired CCRregistrations or travelers with long periods of inactivity, performing address and name changes,Electronic Funds Transfer/banking details, verification of Vendor records against the Central Contractor Registration online database.
• Remtech team lead; responsible for administrative procedures for the USGS contracting staff.
• Manage and verify all invoices for payment for U.S. Government
• Responsible for paying invoices to U.S and foreign vendors and payments made to other government offices through the U.S. Treasury.
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• League enrollment, bowling coach and merchandise sales
• Cash handling for leagues, open play, birthday and corporate parties

• Created Mail room and written procedures.
• Daily quality control of all mail handling for the U.S.
• Department of the Interior - Bureau of Indian Affairs (BIA).
• Document control for the BIA Fiscal Services Division.
• Developed tracking process to identify and record multiple financial documents for distribution to theBIA finance and travel divisions.
• Trained as Data Entry Operator (DEO) for U.S.Treasury Department transactions through the SecurePayment System (SPS) Prepared monthly requisitions for office supply orders and maintained inventory.
• Support services for BIA Fiscal Services Division; includes equipment maintenance, repair and requisitioning for service calls as required.
• Established filing system for work on site; inventoried existing documentation and coordinated the archiving of federal files.
• Supervised Remtech employees and assisted the Project Manager with administrative duties including staffing, scheduling and the payroll process.

• Administered the daily accounting practices including cash handling, payroll, and balancing sales and productivity ledgers.
• Managed all ordering of food and supply items and controlled inventory costs.
• Ensured product quality by enforcing health/safety food management, stock rotation, and inventory maintenance.
• Assisted in setting up & opening two new stores as well as hiring and training the staff.

Managed all accounting responsibilities; controlled and balanced bank books, and maintained control of financial reports. Performed all responsibilities of a general manager including crew training, food and stock rotation, daily and weekly inventory control, cash handling, employee relations and weekly payroll

Ran Daytime & Evening Baggage Service for all flights, created employee schedules, assisted customers with filing insurance claims for any items damaged or lost, helped load and unload luggage from planes, helped clean planes for quick turn around.

Prep, grill, cook, server, expediter, cashier, front of the house and eventually Shift lead once I graduated High School. My job details allowed me to place & put truck orders away, weekly, monthly and quarter end inventory, create weekly employee scheduling & update pricing & POP on the register and menus. Our restaurant was a training restaurant, I helped train 57 managers & open 8 other restaurants.

Responsible for inventory, employee scheduling, pricing updates in registers and on menus, assisting with manager training and opening of new restaurants in the area,