Louis Nicanord
Business Administrative management
Edison,NJ
Summary
At Ray Catena Edison, I honed my expertise in preventive maintenance and driveability diagnostics, significantly enhancing vehicle reliability and performance. My adept problem-solving abilities and strong work ethic fostered a team-oriented environment, leading to improved efficiency and customer satisfaction. Skilled in both technical repairs and effective communication, I consistently delivered high-quality service.
Overview
21
21
years of professional experience
Work History
Auto Mechanic, Windshield Installer
Ray Catena Edison
123 South Main Street Edison NJ 08837
09.2021 - 12.2024
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Protected company reputation by consistently following ethical practices when performing all job duties.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Analyzed vehicle data using advanced diagnostic equipment.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Repaired and replaced worn and damaged components.
- Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
- Performed safety and emissions inspections.
Dispatch Team Member
Ray Catena Edison
123 South Main Street Edison NJ 08837
09.2021 - 12.2024
- Analyzed customer feedback and provided solutions to improve customer service.
- Assisted in resolving customer complaints and grievances.
- Answered phone calls and responded to customer emails.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Monitored and tracked dispatch communication systems.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Monitored flow of paperwork and directed information to appropriate departments.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Trained new dispatch team members, sharing knowledge and best practices to enhance overall team performance.
Communicate With the Service Manager
Ray Catena Edison
123 South Main Street Edison NJ 08837
09.2021 - 12.2024
- Established team priorities, maintained schedules and monitored performance.
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Met with customers to discuss service needs and offer available solutions.
Empty All the Recycle Oil and Coolant Bucket
Ray Catena Edison
123 South Main Street Edison NJ 08837
09.2021 - 12.2024
- Developed comprehensive risk assessments for various oil and gas projects, minimizing potential hazards.
- Implemented data-driven decision-making processes, improving overall project success rates.
- Conducted thorough environmental impact assessments for proposed projects, ensuring compliance with regulations and minimizing ecological footprint.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Work as a Team With All the Coworkers
Ray Catena Edison
123 South Main Street Edison NJ 08837
09.2021 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
No Degree - Business Administrative Management
Metric Learning
Online 09.2024 - Current
Skills
- Fluid exchanges
- Preventive Maintenance
- Brake systems
- Parts replacement
- Vehicle inspections
- Replacing parts
- Axle repairs
- Driveability diagnostics
- Air conditioning
- Filter replacements
- Engine repair
- Bearing replacement
- Computer diagnostics
- Manual transmissions
- Suspension systems
- Tire rotation
- Wheel alignment
- Inspecting vehicles
- Cooling system
- Fuel injection
- System repairs
- Battery services
- Service scheduling
- Clutch repairs
- Maintenance scheduling
- Component replacement
- Chassis lubrication
- Electrical systems
- Steering mechanisms
- Vehicle maintenance
- Exhaust systems
- Price quotes
- Service documentation
- Estimate preparation
- Emission control
- Road testing
- Gasket replacements
- Used parts management
- Diagnostic expertise
- Vehicle test driving
- Oil change
- Engine overhauls
- Diesel engines
- Coolant flushes
- Engine oil changes
- Preventative maintenance
- Troubleshooting and diagnosis
- Transmission repair
- Automatic transmissions
- Changing oil
- Changing tires
- Safety awareness
- Replacing filters
- Customer service
- Time management
- Problem-solving
- Attention to detail
- Hand and power tools
- Installing equipment
- Engine rebuilds
- Vehicle inspection
- Team collaboration
- Estimating work
- Rebuilding engines
- Physical stamina
- Troubleshooting skills
- Fuel systems
- Electrical repair procedures
- Preventive maintenance services
- Strong work ethic
- Optimizing engine performance
- Maintaining records
- Ordering supplies
- Coolant system control
- Steering systems
- Repair quotes
- Valid Driver's license
- Brake systems understanding
- Alignments experience
- Managing parts
- Heating and air conditioning
- Automotive engineering
- Operating air compressors
- Inventory organizing
- Flexible schedule
- Drivetrain and axle installation
- Preparing work orders
- Calibrating systems
- Scheduled services
- Roadside repair
- Heavy lifting
- Transmissions
- Hazardous waste management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteTimeline
No Degree - Business Administrative Management
Metric Learning
09.2024 - Current
Auto Mechanic, Windshield Installer
Ray Catena Edison
09.2021 - 12.2024
Dispatch Team Member
Ray Catena Edison
09.2021 - 12.2024
Communicate With the Service Manager
Ray Catena Edison
09.2021 - 12.2024
Empty All the Recycle Oil and Coolant Bucket
Ray Catena Edison
09.2021 - 12.2024
Work as a Team With All the Coworkers
Ray Catena Edison
09.2021 - 12.2024