Louis Nicanord
Business Administrative management
Edison,NJ
Summary
At Ray Catena Edison, I honed my expertise in preventive maintenance and driveability diagnostics, significantly enhancing vehicle reliability and performance. My adept problem-solving abilities and strong work ethic fostered a team-oriented environment, leading to improved efficiency and customer satisfaction. Skilled in both technical repairs and effective communication, I consistently delivered high-quality service.
Overview
21
21
years of professional experience
Work History
Auto Mechanic, Windshield Installer
Ray Catena Edison
09.2021 - 12.2024
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Protected company reputation by consistently following ethical practices when performing all job duties.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Analyzed vehicle data using advanced diagnostic equipment.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Repaired and replaced worn and damaged components.
- Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
- Performed safety and emissions inspections.
Dispatch Team Member
Ray Catena Edison
09.2021 - 12.2024
- Analyzed customer feedback and provided solutions to improve customer service.
- Assisted in resolving customer complaints and grievances.
- Answered phone calls and responded to customer emails.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Monitored and tracked dispatch communication systems.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Monitored flow of paperwork and directed information to appropriate departments.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Preserved accurate records of dispatched orders, deliveries and receipts.
- Trained new dispatch team members, sharing knowledge and best practices to enhance overall team performance.
Communicate With the Service Manager
Ray Catena Edison
09.2021 - 12.2024
- Established team priorities, maintained schedules and monitored performance.
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Met with customers to discuss service needs and offer available solutions.
Empty All the Recycle Oil and Coolant Bucket
Ray Catena Edison
09.2021 - 12.2024
- Developed comprehensive risk assessments for various oil and gas projects, minimizing potential hazards.
- Implemented data-driven decision-making processes, improving overall project success rates.
- Conducted thorough environmental impact assessments for proposed projects, ensuring compliance with regulations and minimizing ecological footprint.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Work as a Team With All the Coworkers
Ray Catena Edison
09.2021 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
No Degree - Business Administrative Management
Metric Learning
Online 09.2024 - Current
Skills
- Fluid exchanges
- Preventive Maintenance
- Brake systems
- Parts replacement
- Vehicle inspections
- Replacing parts
- Axle repairs
- Driveability diagnostics
- Air conditioning
- Filter replacements
- Engine repair
- Bearing replacement
- Computer diagnostics
- Manual transmissions
- Suspension systems
- Tire rotation
- Wheel alignment
- Inspecting vehicles
- Cooling system
- Fuel injection
- System repairs
- Battery services
- Service scheduling
- Clutch repairs
- Maintenance scheduling
- Component replacement
- Chassis lubrication
- Electrical systems
- Steering mechanisms
- Vehicle maintenance
- Exhaust systems
- Price quotes
- Service documentation
- Estimate preparation
- Emission control
- Road testing
- Gasket replacements
- Used parts management
- Diagnostic expertise
- Vehicle test driving
- Oil change
- Engine overhauls
- Diesel engines
- Coolant flushes
- Engine oil changes
- Preventative maintenance
- Troubleshooting and diagnosis
- Transmission repair
- Automatic transmissions
- Changing oil
- Changing tires
- Safety awareness
- Replacing filters
- Customer service
- Time management
- Problem-solving
- Attention to detail
- Hand and power tools
- Installing equipment
- Engine rebuilds
- Vehicle inspection
- Team collaboration
- Estimating work
- Rebuilding engines
- Physical stamina
- Troubleshooting skills
- Fuel systems
- Electrical repair procedures
- Preventive maintenance services
- Strong work ethic
- Optimizing engine performance
- Maintaining records
- Ordering supplies
- Coolant system control
- Steering systems
- Repair quotes
- Valid Driver's license
- Brake systems understanding
- Alignments experience
- Managing parts
- Heating and air conditioning
- Automotive engineering
- Operating air compressors
- Inventory organizing
- Flexible schedule
- Drivetrain and axle installation
- Preparing work orders
- Calibrating systems
- Scheduled services
- Roadside repair
- Heavy lifting
- Transmissions
- Hazardous waste management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteTimeline
No Degree - Business Administrative Management
Metric Learning
09.2024 - Current
Auto Mechanic, Windshield Installer
Ray Catena Edison
09.2021 - 12.2024
Dispatch Team Member
Ray Catena Edison
09.2021 - 12.2024
Communicate With the Service Manager
Ray Catena Edison
09.2021 - 12.2024
Empty All the Recycle Oil and Coolant Bucket
Ray Catena Edison
09.2021 - 12.2024
Work as a Team With All the Coworkers
Ray Catena Edison
09.2021 - 12.2024
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