Louis-Philippe Michel
Lauderhill,FL
Summary
Enthusiastic and eager to contribute to team success through hard work, attention to detail and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of tasks and training. Motivated to learn, grow and excel in the law enforcement field.
I'm seeking and looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Detention Deputy
Broward Sheriff's Office
04.2024 - Current
- Mitigated potential conflicts among detainees through proactive intervention techniques, de-escalating tense situations before they escalated further.
- Improved relations between inmates and staff by addressing concerns promptly and professionally.
- Ensured efficient use of resources within the facility by monitoring inventory levels and requesting necessary supplies in a timely manner.
- Aided in swift emergency response situations through regular training exercises and adherence to established procedures.
- Collaborated with fellow deputies to develop and implement effective safety protocols, minimizing incidents within the facility.
- Attended to feeding, housing, and physical well-being of inmates.
- Verified identification using specialized databases and methods such as fingerprinting.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Prepared reports to document incidents and violations.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Reduced contraband introduction into the facility by conducting thorough searches of incoming individuals and packages.
Floor Host
Spearmint Rhino
04.2023 - Current
- Completed daily side work and opening and closing duties without fail.
- Backed up servers by checking on tables and retrieving items for guests.
- Seated patrons based on guest preferences and seating availability.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Floor Host
Playhouse Hallandale
10.2023 - 04.2024
- Assisted in training new floor hosts, sharing best practices for exceptional customer service.
- Enhanced the guest experience through attentive service and anticipating needs.
- Backed up servers by checking on tables and retrieving items for guests.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Completed daily side work and opening and closing duties without fail.
- Ejected unruly patrons from premises.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
- Prevented potential altercations by quickly identifying intoxicated individuals and diplomatically removing them from the premises.
Detention Deputy
Broward Sheriff's Office
07.2022 - 04.2023
- Enforced rules and regulations to maintain order among inmates.
- Responded to inquiries from inmates and other members of public.
- Searched building and grounds, living quarters, and work areas for contraband.
- Interviewed inmates to obtain information and evidence.
- Assisted in intake and release of inmates.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Supervised inmates during meals, recreation and other activities.
- Provided counseling and guidance to inmates to boost wellbeing.
- Documented inmate behavior and activities in logbooks.
- Investigated and responded to incidents of inmate misconduct.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Attended to feeding, housing, and physical well-being of inmates.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Responded to emergency situations and de-escalated hostile confrontations.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Prepared reports to document incidents and violations.
- Coordinated with other law enforcement personnel to exchange information.
- Conducted security checks of inmates and living areas.
- Regularly conducted security and sanitation checks.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Provided assistance and guidance to inmates regarding daily activities.
Pest Control Technician
The Bug Guys
04.2022 - 07.2022
- Educated and advised customers on preventive measures to reduce pest infestations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Applied chemical solutions on building surfaces to eliminate pests.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
Floor Host
Ora Ultra Cabaret
10.2021 - 06.2022
- Seated patrons based on guest preferences and seating availability.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Resolved problems, improved operations and provided exceptional service.
- Supported needs of staff and o countless customers daily for Ora Ultra Cabaret with social relevancy and intentionality.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Promoted business loyalty by fostering positive customer relationships.
Floor Host
Spearmint Rhino
05.2021 - 09.2021
- Greet and escort customers, and provide personal service to our VIP guests and bottle service guests
- Provide security for guests and employees while in the establishment.
Infantryman (11B)
United States Army
02.2020 - 03.2021
- Worked to defend our country against any threats on the ground
- Capture, destroy, and deter enemy forces, assist in reconnaissance, and help mobilize troops and weaponry to support the mission as the ground combat force.
- Executed directives from command center with necessary timeliness and efficiency.
- Used modern communication systems to relay orders to squad members.
Installation Technician
J&L Cable Services
06.2016 - 01.2020
- Responsible for installing data and voice cable systems for residential television systems, home routers, and other cabled devices
- Digging and setting ground cables, working on poles, installing equipment, and troubleshooting any problems with the cable system.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Demonstrated equipment capabilities to customer and responded to questions and complaints.
- Provided training on use, troubleshooting, and calibration of equipment.
- Confirmed compliance with all industry standards and regulations related to cabling and telecommunications.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Repaired and updated equipment to conform to company-wide standards.
- Coordinated installation of new users and relocations of existing users.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Performed troubleshooting of systems with techniques such as speed and ping tests.
Truck Unloader
Walmart
01.2015 - 07.2015
- Assisting with truck deliveries and ensuring the correct storage of goods
- Perform some basic customer service functions
- Responsible for the distribution of goods around the store
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Maintained equipment and tools to avoid delays and interruptions in unloading processes.
- Loaded packages onto pallets and into staging areas as directed.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Sorted and properly arranged items.
Education
Certificate - Corrections
Broward College
2022
No Degree - Business
Southern Alberta Institute of Technology
No Degree - GeneralStudies
Indian River State College
04-2013
High School Diploma -
Treasure Coast High School
06-2011
Skills
- Maintaining equipment
- Identifying hazards
- Assessing risks
- Problem-Solving
- Training and Development
- Interpersonal Communication
- Decision Making
- Conflict Resolution
- Excellent Communication
- Safety understanding
- Critical Thinking
- Operational Efficiency
- Active Learning
- Warm and Friendly
- Active Listening and Communication
- Customer Experience
- Cash and Transaction Handling
- Emergency Preparedness
- Report Writing
- Maintain Vehicles
- Managing PPE
- Verbal and Written Communication
- Physical Evaluations
- Conflict Resolution Techniques
- Squad Leadership
- Job Planning
- Quality Assurance
- Customer Feedback
- Client Retention
- Telecommunications
- Installation Adjustments
- Problem Analysis
- Troubleshooting
- Wall Fishing
- Maintaining Logs
- Maintain Records
- Accurate Event Logging
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Detention Deputy
Broward Sheriff's Office
04.2024 - Current
Floor Host
Playhouse Hallandale
10.2023 - 04.2024
Floor Host
Spearmint Rhino
04.2023 - Current
Detention Deputy
Broward Sheriff's Office
07.2022 - 04.2023
Pest Control Technician
The Bug Guys
04.2022 - 07.2022
Floor Host
Ora Ultra Cabaret
10.2021 - 06.2022
Floor Host
Spearmint Rhino
05.2021 - 09.2021
Infantryman (11B)
United States Army
02.2020 - 03.2021
Installation Technician
J&L Cable Services
06.2016 - 01.2020
Truck Unloader
Walmart
01.2015 - 07.2015
No Degree - Business
Southern Alberta Institute of Technology
No Degree - GeneralStudies
Indian River State College
High School Diploma -
Treasure Coast High School
Certificate - Corrections
Broward College
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