Micros
Louis Prima Jr
Metairie,LA
Summary
Experienced Multi Unit Food & Beverage Manager with twenty plus years of proven leadership. Dedicated to delivering self-motivated, hands on, goal orientated results to ensure the highest level of service quality and business profitability. A proven track record of Guest, Employee, and Vendor relations that reach beyond basic team motivation and guest satisfaction; while adhering to company and municipal guidelines.
Overview
28
28
years of professional experience
6
6
Certification
Work History
General Manager
Desi Vega's Prime Burgers and Shakes
03.2023 - Current
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Small Business Owner
Self Employed
08.2004 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Assistant General Manager of Operations
HMSHost
01.2004 - 05.2010
- Multi Unit Food and Beverage Manager
- Responsible for ALL Food and Beverage operations at McCarran International Airport (now Harry Reid International Airport) averaging $115 million annual revenue, over 110 Food and Beverage Outlets, with 14 Management Teams, and 2000 plus employees.
- Managed relations with Disadvantaged Business Partners, who accounted for an additional $25 million annual sales.
- Collective Bargaining Experience (Culinary Workers Union, Local 226 and Bartenders Union, Local 165)
- Minor involvement in negotiations with Culinary Workers Union, Local 226 and Bartenders Union, Local 165, new collective bargaining agreement.
- Built and strengthened area partnerships to reap benefits such as new revenue channels and enhanced public awareness.
- Evaluated market trends to adjust pricing strategies accordingly, maintaining competitiveness while maximizing revenue potential.
District Manager
HKM II, LLC, Burger King
10.1996 - 10.2003
- Multi Unit Manager.
- Supervised 6 to 9 locations to enforce high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Handled workers comp and liability claims.
- Conducted training classes in Food Safety and Guest Service
Education
Business Management
University of Nevada - Las Vegas
Las Vegas, NVHigh School Diploma -
Ed W Clark High School
Las Vegas, NVSkills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Inventory Management
- Food Safety
- Cost Control
Certification
- Dale Carnegie Graduate
- ServSafe Certified Classroom Instructor
- Wolfgang Puck Chef Certified
- Certified Classroom Trainer (Burger King)
- MacLamore Award Recipient (Burger King)
- Collective Bargaining Experience
Additional Information
Management Certified in the following Brands / Concepts
-Gordon Biersch – Micro Brewery and Restaurant
-Home Turf - Restaurant and Lounge (HMS Host branded concept)
-Jose Cuervo Tequilaria - Full service Restaurant and Bar
-Chili’s - Full Service Restaurant and Bar
-Prickly Pear – Full Service Fine Dining Restaurant and Bar
-Wolfgang Puck - Full Service Restaurant and Bar (1 new store opening)
-Sammy Hagar's Beach Bar and Grill - Full Service Restaurant and Bar
-Corcaran’s Irish Pub
-Burger King Multi Unit Management (3 new store openings)
-Pizza Hut
-Chili’s Too
-TCBY
-Carvel
-Cinnabon
-Starbucks (3 new store openings)
-Sbarro
-Ruby’s Diner
-Great Steak and Potato
-Taco Bell
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Excel
Word
Powerpoint
Aloha
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementCompany CultureWork-life balanceHealthcare benefitsTimeline
General Manager
Desi Vega's Prime Burgers and Shakes
03.2023 - Current
Small Business Owner
Self Employed
08.2004 - Current
Assistant General Manager of Operations
HMSHost
01.2004 - 05.2010
District Manager
HKM II, LLC, Burger King
10.1996 - 10.2003
Business Management
University of Nevada - Las Vegas
High School Diploma -
Ed W Clark High School
- Dale Carnegie Graduate
- ServSafe Certified Classroom Instructor
- Wolfgang Puck Chef Certified
- Certified Classroom Trainer (Burger King)
- MacLamore Award Recipient (Burger King)
- Collective Bargaining Experience
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