Summary
Overview
Work History
Education
Skills
Certification
Military Service
Additional Information
Timeline
Generic

Louis Rossi

Ballwin,MO

Summary

Security professional with strong focus on leading teams and achieving results. Skilled in risk assessment, threat mitigation, and protocol development. Reliable in adapting to changing needs and ensuring team collaboration. Known for excellent problem-solving skills and effective communication.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Network Security Team Lead

InterVision
08.2022 - Current
  • Enhanced security measures by implementing effective team training programs and protocols.
  • Evaluated performance metrics of team members regularly, providing constructive feedback for continuous improvement in their roles as network security professionals.
  • Streamlined communication between security staff and management, leading to faster resolution of issues.
  • Mentored junior network security staff, resulting in increased professionalism and skill development.
  • Collaborated with management to develop security policies and procedures.
  • Analyzed and investigated incidents alongside functional management
  • Reduced network downtime for increased productivity through proactive monitoring and swift troubleshooting efforts.
  • Provided expert support for complex issues, resulting in reduced resolution times and improved customer satisfaction rates.
  • Ensured compliance with industry regulations by implementing strict policies and procedures, minimizing potential legal exposure while maintaining a secure environment for all users.
  • Resolved issues and escalated problems with knowledgeable support and quality service.

Senior Network Security Engineer

InterVision
05.2020 - 08.2022
  • Developed and maintained company-wide endpoint security solutions.
  • Coordinated with third-party security information and event management (SIEM) providers to maintain protections and predict threats.
  • Optimized security configurations for routers, switches, and firewalls to improve overall system performance.
  • Led the resolution of complex security incidents, conducting root cause analysis to prevent future occurrences.
  • Supported incident response efforts during high-priority events, collaborating with internal teams and external partners as needed.
  • Established secure remote connectivity options for employees, enabling secure access while working remotely or traveling abroad.
  • Mentored junior engineers, providing guidance on best practices in network security engineering and management.
  • Performed network troubleshooting to isolate and diagnose common problems.
  • Worked with business partners to balance requirements, security and risk reduction.
  • Liaised with third parties to respond to security events and understand threat landscape.

Senior Network Engineer

InterVision
03.2019 - 05.2021
  • Provided network support services for devices such as switches, routers, and other hardware.
  • Troubleshot complex multi-vendor network service provider issues.
  • Managed, tracked, and coordinated problem resolution and escalation processes.
  • Boosted system availability by conducting regular maintenance tasks, including firmware updates and hardware replacements.
  • Trained junior engineers on industry best practices, fostering a collaborative team environment that prioritized knowledge sharing.
  • Increased overall network stability by performing root cause analysis on recurring issues and implementing long-term solutions.
  • Diagnosed network problems involving combination of hardware, software, power and communications issues.
  • Acquired and maintained advanced knowledge of networking protocols.

Network Engineer II

Intravision
05.2015 - 03.2019
  • Analyze and resolve customer requests related to network and security technologies
  • Create a system approach to log and resolve customer requests
  • Document and give preference to special requests
  • Keep constant interdepartmental communication
  • Ensure customers' expectations are met in a timely manner
  • Deploy, configure and maintain network security measures, routing and access control devices
  • Support the telecommunication network infrastructure
  • Monitor and manage network system
  • Utilize Cisco hardware platform and LAN protocols
  • Intermediate troubleshooting of Sourcefire/ASA connectivity issues

General Manager

Worldwide Distribution, LLC
09.2010 - 02.2014
  • Implemented cloud-based software decisions for the company (QuickBooks, Carbonite, etc.)
  • Installed and oversaw small office wireless network including copier/printers
  • Performed minor wireless network troubleshooting
  • Installed software updates on PCs
  • Performed minor PC problem troubleshooting
  • Installed simple PC hardware (Upgraded memory, graphics cards, etc.)
  • Administered strategic planning, pricing, sales analysis, consumer research, new product introduction process, and product usage forecasting.
  • Built market share in all business segments.
  • Analyzed economic conditions, business trends, industry trends, and potential markets.
  • Assisted in developing and implementing company policies and procedures.
  • Analyzed operational reports for substantial gains and methods to more efficiently utilize resources.
  • Created, implemented, and managed overall corporate programs.
  • Proven to be strong in the areas of strategic analysis, organizational skills, budget controls, logic, and decisiveness.

General Manager

Great Western Bag Company
05.1997 - 08.2010
  • Backed up computer files to tape daily, weekly, monthly
  • Installed and maintained small wired networks at each of the 4 offices
  • Installed software updates on PCs
  • Performed minor PC problem troubleshooting
  • Installed simple PC hardware (Upgraded memory, graphics cards, etc.)
  • Assisted in developing and implementing company policies and procedures.
  • Established scheduling and forecasting policy to integrate current processes into a master schedule.
  • Brought a renewed negotiating strategy to relationships with suppliers, subcontractors, customers, and employees.
  • Analyzed operational reports for substantial gains and methods to more efficiently utilize resources.
  • Facilitated meetings at all levels and areas of management to set strategic planning, goals, objectives, and company metrics for performance measurement.
  • Held total responsibility for operations, staffing, sales, and net revenue.
  • Managed the cross functional integration of business processes, all customer service, and e-commerce, Internet/Intranet development and operations support.
  • Managed operations and implemented employees cross-training resulting in a 40% reduction in personnel.

Education

Cisco Networking Academy

St. Louis Community College
St. Louis, MO
05-2015

Bachelor of Science - Criminal Justice

Southeast Missouri State University
Cape Girardeau, MO
05-1997

Skills

  • Firewall management: Cisco ASA/Firepower, Fortigate, Palo Alto
  • Skilled in conflict resolution
  • Network troubleshooting: Multi-Vendor
  • Incident management
  • Teamwork and collaboration
  • Quick learner
  • Problem-solving
  • Reliability
  • Excellent communication
  • Network configuration: Multi-Vendor
  • Network protocols
  • Root-cause analysis
  • VPN configurations: Site to site, Remote Access

Certification


  • CCNA August 2015 to Current


Military Service

  • Branch: Army Reserve
  • Service Country: United States
  • Rank: Specialist
  • December 1988 to December 1996

Additional Information

  • Operating Systems: Windows, Cisco IOS, Android, Windows Mobile
  • Hardware: Cisco Routers & Switches (including Nexus), ASAs (including NGFWs)
  • Networking Tools: Putty, Terra Term, Wire Shark
  • Software Applications: Microsoft Office (Word, Excel, Access, PowerPoint, Outlook, Project), PowerSNMP
  • Skills Summary: Cloud Resources, IPv4 and IPv6 addressing, DHCP, EIGRPv4/6, OSPFv2/3, FHRP, GRE, Infrastructure Components, LAN Switching, Network Management, Network Programmability, Network Security, Network Topologies, PPPoE, QoS, Static & Dynamic Routing, Troubleshooting, WAN Topologies, eBGP, Ether channel, HSRP/GLBP/VRRP, NAT/PAT, ACL's, DTP/VTP, Inter-Vlan Routing, Spanning-Tree, VPN Tunneling, VOIP

Timeline

Network Security Team Lead

InterVision
08.2022 - Current

Senior Network Security Engineer

InterVision
05.2020 - 08.2022

Senior Network Engineer

InterVision
03.2019 - 05.2021

Network Engineer II

Intravision
05.2015 - 03.2019

General Manager

Worldwide Distribution, LLC
09.2010 - 02.2014

General Manager

Great Western Bag Company
05.1997 - 08.2010

Cisco Networking Academy

St. Louis Community College

Bachelor of Science - Criminal Justice

Southeast Missouri State University

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