Louis Ryan
Lanexa,VA
Summary
Dynamic Area Operations Manager at Ferguson with a proven track record in performance analysis and operational efficiency. Successfully enhanced branch performance through strategic planning and compliance enforcement, while fostering a high-performing team with outstanding communication skills. Developed cost-saving processes that significantly reduced losses and improved overall productivity.
Overview
31
31
years of professional experience
Work History
Area Operations Manager
Ferguson
06.1994 - 04.2025
- Traveled to over 9 locations per week to manage each store and perform reviews of individual managers and employees.
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Developed processes to save on costs and prevent losses.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Enforced compliance with local, state and federal regulations and company standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Bachelor of Science - Design
Radford University
Radford, VA05.1994
Skills
- Performance analysis
- Workforce planning
- Federal regulations
- Supervisory role background
- Sales support
- Facility management
- Freight procedures- Motor Freight, Parcel, Inbound and Outbound, BOL setup, HAZMAT/ Lithium
- Operational controls development
- Maintenance scheduling
- Transportation management
- Standard operating procedures
- Excellent interpersonal skills
- Operational efficiency
- Asset management
- Strategic planning
- Key performance indicators
- Expense tracking
- Inventory monitoring
- Outstanding communication skills
- Staffing oversight
- Safety protocol
Timeline
Area Operations Manager
Ferguson
06.1994 - 04.2025
Bachelor of Science - Design
Radford University