Louis Saunders
Charlotte,NC
Summary
Proven professional with a track record of enhancing customer satisfaction and optimizing route management at DoorDash. Demonstrates exceptional teamwork and collaboration skills alongside proficient GPS navigation abilities. Achieved significant improvements in delivery efficiency and customer feedback by leveraging strong communication and critical thinking skills.
Overview
13
13
years of professional experience
Work History
Delivery Rider
DoorDash
06.2022 - 12.2022
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
Dish Hand
Taco Bell
02.2021 - 05.2021
- Demonstrated consistent punctuality and reliability, contributing to overall team success.
- Actively communicated with kitchen staff regarding any issues or concerns related to dishwashing operations.
- Maintained a clean and sanitized work environment for optimal food safety and staff wellbeing.
- Improved kitchen efficiency by swiftly and thoroughly cleaning dishes, utensils, and cookware.
Sales Associate
Pikes Peak Nurseries
11.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Water Jet Operator
Carolina Specialty Metals
01.2018 - 10.2020
- Supported company goals by consistently meeting or exceeding targets for production output while maintaining high-quality standards.
- Increased water jet cutting efficiency by calibrating and maintaining equipment regularly.
- Updated knowledge of industry trends, attending workshops and training sessions to stay current with best practices in water jet operations.
- Collaborated closely with engineers and designers to understand product requirements before starting cutting processes.
Delivery Courier
Carolina Specialty Metals
01.2018 - 10.2020
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
Warehouse Worker
Carolina Specialty Metals
01.2018 - 10.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Car Wash Attendant
Sam's Express Car Wash
08.2017 - 01.2018
- Greeted customers and assessed needs to recommend suitable car wash services.
- Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Achieved customer satisfaction by providing high-quality professional service.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
Camp Counselor/Care Giver
Muscular Dystrophy Association Summer Camp
06.2017 - 08.2017
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Lacrosse Coach
Zenith Lacrosse
04.2010 - 10.2011
- Trained team members in midfield, attack and defensive positions.
- Promoted sportsmanship among athletes, instilling respect for opponents, officials, teammates, and the game itself.
- Organized practice sessions, exercise and conditioning to improve player performance.
Education
High School Diploma - The Art of War
Oak Ridge Military Academy
Oak Ridge, NC12.2017
Skills
- Professionalism and Courtesy
- Traffic Rules Compliance
- Reliability and punctuality
- Safety Awareness Training
- Strong Communication Skills
- Vehicle maintenance knowledge
- Critical thinking abilities
- Tech-savviness
- Stress management capabilities
- Physical Stamina and Endurance
- Efficient Navigation Abilities
- Load Securing Techniques
- Basic Mechanical Skills
- Route planning expertise
- Time Management
- Map reading and navigation skills
- Teamwork and Collaboration
- Time management skills
- GPS Navigation
- Clean Driving Record
- Route Management
- Punctual and Reliable
- Dependable and reliable
Timeline
Delivery Rider
DoorDash
06.2022 - 12.2022
Dish Hand
Taco Bell
02.2021 - 05.2021
Sales Associate
Pikes Peak Nurseries
11.2020 - 01.2021
Water Jet Operator
Carolina Specialty Metals
01.2018 - 10.2020
Delivery Courier
Carolina Specialty Metals
01.2018 - 10.2020
Warehouse Worker
Carolina Specialty Metals
01.2018 - 10.2020
Car Wash Attendant
Sam's Express Car Wash
08.2017 - 01.2018
Camp Counselor/Care Giver
Muscular Dystrophy Association Summer Camp
06.2017 - 08.2017
Lacrosse Coach
Zenith Lacrosse
04.2010 - 10.2011
High School Diploma - The Art of War
Oak Ridge Military Academy
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