Louis Scuderi
Arlington,VA
Summary
Results-driven professional with a strong background in process optimization and customer satisfaction enhancement at HHMI - Howard Hughes Medical Institute. Demonstrated proficiency in Microsoft Office and effective team coordination, leading to significant performance improvements through innovative solutions. Recognized for exceptional analytical and interpersonal skills that facilitate collaboration and support. Career objectives include leveraging expertise to drive operational excellence in dynamic environments.
Overview
4
4
years of professional experience
Work History
Image Annotator
HHMI - Howard Hughes Medical Institute
Ashburn, VA
04.2022 - Current
- Conveyed insights derived from analyses to support informed decision-making.
- Evaluated processes to identify improvement areas.
- Analyzed client needs and created tailored strategies.
- Educated teams about new innovations to enhance workplace efficiency.
- Streamlined workflows and boosted efficiency using diverse software tools.
- Ensure clear and efficient coordination with manager and colleagues.
Ambassador
Activus Connect
04.2021 - Current
- Achieved proficiency in delivering customer service scripts on schedule.
- Ensured accurate information delivery for customer inquiries.
- Implemented tailored solutions for exceptional customer requests.
- Streamlined operations achieving higher customer satisfaction.
- Established successful connections across call center teams by maintaining open lines of communication.
- Facilitated goal achievement through strategic planning, problem-solving, and progress monitoring for organizational success.
Volunteer Leader
People Power for Florida
05.2021 - 11.2021
- Engaged voters digitally by providing information and volunteer opportunities.
- Crafted a field plan to engage various demographic groups within Orange County effectively.
- Conducted weekly phone banking, canvassing, and VR drive setups for student engagement.
Education
Associate Degree - Biological Sciences
Washington State Community College
Washington01.2014
Skills
- Microsoft Office Proficiency
- Experienced with Google Workspace
- Zoom Proficiency
- Proficient in Slack Communication
- Biological Specimen Handling
- Effective Team & Project Coordination
- Data research
- Analyst
- Administrative Support
- Virtual Collaboration
- Detail-Oriented Data Input
- Client Support
References
Javier Ortega, Organizing Supervisor, People Power for Florida, 321-238-8254, Javier@peoplepowerforflorida.com
References
References available upon request.
Timeline
Image Annotator
HHMI - Howard Hughes Medical Institute
04.2022 - Current
Volunteer Leader
People Power for Florida
05.2021 - 11.2021
Ambassador
Activus Connect
04.2021 - Current
Associate Degree - Biological Sciences
Washington State Community College
Similar Profiles
Virginia ScarlettVirginia Scarlett
Data and Information Specialist at Howard Hughes Medical Institute Janelia CampusData and Information Specialist at Howard Hughes Medical Institute Janelia Campus
Mari OsmanMari Osman
Pathways Scholar at Howard Hughes Medical Institute UCLAPathways Scholar at Howard Hughes Medical Institute UCLA
Amber MowerAmber Mower
Administrative Coordinator at Howard Hughes Medical InstituteAdministrative Coordinator at Howard Hughes Medical Institute