Louis Serio
Buffalo,NY
Summary
Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity. First-aid and CPR trained.
Overview
16
16
years of professional experience
Work History
Correctional Officer
NYSDOCCS
Groveland Correctional Facility
10.2012 - 03.2025
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
Paratrooper
Army
Fort Bragg, NC
08.2009 - 08.2011
- Navigated challenging terrain during field exercises, adapting quickly to changing conditions for optimal performance.
- Improved unit cohesion through effective communication and leadership skills.
- Performed reconnaissance missions, gathering vital intelligence for strategic decision making.
- Developed strong teamwork skills through rigorous training exercises with fellow paratroopers.
- Maintained a high level of readiness by participating in regular drills and exercises.
- Maintained proficiency in various weapons systems for enhanced combat readiness.
- Supported global contingency operations by rapidly deploying to areas of need on short notice.
Education
Bachelor Of Science - General Studies
SUNY Buffalo State
Buffalo, NY08.2009
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Mental health awareness
- Safety and security enforcement
- Observation
- Relationship building and management
- Crisis intervention training
- Firearm operations trained
- First aid and CPR certified
Timeline
Correctional Officer
NYSDOCCS
10.2012 - 03.2025
Paratrooper
Army
08.2009 - 08.2011
Bachelor Of Science - General Studies
SUNY Buffalo State