Louis Steffen
Bloomington
Overview
29
29
years of professional experience
Work History
Front Desk Attendant
Ebenezer Tower Apts
07.2018 - Current
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries promptly.
- Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
- Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
- Assisted with housekeeping duties in all areas related to housekeeping.
Front Desk Attendant ( Part Time )
Ebenezer Park Apartments
12.2014 - 07.2018
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries promptly.
- Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
- Collaborated with housekeeping staff and preformed housekeeping duties.
- Performed clean up duties from flooding, accidents etc.
- Removed snow and ice in winter to provide tenant and visitor safety
Security Officer
General Security Services Corporation
05.2009 - 07.2018
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
Sanitation Crew Member
General Mills
11.1994 - 03.2003
- Improved overall facility cleanliness by diligently following established sanitation protocols and guidelines.
- Maintained a safe working environment for all team members by adhering to safety regulations and procedures.
- Reduced the risk of cross-contamination by properly cleaning and sanitizing equipment, surfaces, and utensils.
- Enhanced operational efficiency by consistently completing assigned tasks within designated timeframes.
- Supported compliance with local health department standards through regular inspection and maintenance of sanitation systems.
- Contributed to team productivity by actively participating in training sessions and sharing best practices with colleagues.
- Ensured proper disposal of waste materials according to company policies and environmental regulations, promoting eco-friendly practices.
- Assisted in maintaining inventory levels of cleaning supplies, ensuring availability for daily use.
Education
High School Diploma -
Deptford Township High School
Deptford, NJ06.1972
Skills
- Problem-solving abilities
- Resourcefulness
- Time Management
- Greeting Guests
- Interpersonal skills
- Adaptability
- Attention to detail
- Safety and Security Procedures
- Housekeeping
- Inventory Oversight
Timeline
Front Desk Attendant
Ebenezer Tower Apts
07.2018 - Current
Front Desk Attendant ( Part Time )
Ebenezer Park Apartments
12.2014 - 07.2018
Security Officer
General Security Services Corporation
05.2009 - 07.2018
Sanitation Crew Member
General Mills
11.1994 - 03.2003
High School Diploma -
Deptford Township High School