Louis Williams
Bethel Park,PA
Summary
Dynamic hospitality professional with a proven track record at Bella's On Fort Couch, excelling in guest relations and time management. Recognized for enhancing customer satisfaction through effective problem-solving and clear communication. Trained new staff to optimize workflow, ensuring a seamless dining experience and timely service delivery.
Overview
5
5
years of professional experience
Work History
Busser & Host
Bella's On Fort Couch
04.2022 - Current
- Supported dining operations by efficiently clearing and resetting tables for timely guest service.
- Assisted servers in delivering food and beverages, ensuring timely and accurate order fulfillment.
- Trained new bussers on procedures to enhance workflow and customer satisfaction.
- Managed reservations and waitlists, optimizing table turnover and guest flow.
- Assisted in organizing special events, coordinating logistics with management team.
- Answered customer questions about hours, seating, and menu information.
Server
The Residence At Bethel Park
09.2020 - 04.2022
- Delivered exceptional customer service by promptly addressing guest inquiries and needs.
- Provided compassionate care and support to individuals with diverse needs in residential settings.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Bachelor of Science - Physics
West Virginia University
Morgantown, WV05-2028
High School Diploma -
Bethel Park High School
Bethel Park, PA06-2024
Skills
- Time management
- Attention to detail
- Clear communication
- Following Directions
- Effective problem solving
- Professional appearance
- Guest relations
Timeline
Busser & Host
Bella's On Fort Couch
04.2022 - Current
Server
The Residence At Bethel Park
09.2020 - 04.2022
Bachelor of Science - Physics
West Virginia University
High School Diploma -
Bethel Park High School
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