Louis A Garcia

• Maintained [Type] and [Type] vehicles to keep fleet moving at optimal efficiency.
• Adhered to manufacturer's specifications for optimal safety and reliability when completing repairs and maintenance services.
• Used computer equipment, hand tools and technical skills to diagnose faults.
• Diagnosed mechanical problems for repair or replacement.
• Handled repairs, replacing broken components and inspecting engines for wear and tear.
• Serviced and maintained engines by performing regular oil and filter changes.
• Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
• Conducted full operational compliance inspections before releasing vehicles for use.
• Assessed equipment for damage, wear, battery life, and fluid levels.

• Replaced damaged, missing, or defective parts with new and refurbished components.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Repaired and replaced worn and damaged components.
• Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
• Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
• Read and followed technical documentation to complete accurate repairs.
• Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.

• Contributed to business growth by confirming customer satisfaction with service and quality.
• Recommended additional, useful services to customers, which helped to increase overall sales.
• Set up repair appointments with customer
• Welcomed incoming individuals and ascertained needs by asking open-ended questions.
• Explained amount for expected services and provided detailed answers to customer questions.
• Executed outbound calls each week to update customers, on there vehicles
• Educated customers regarding regular maintenance protocols to preserve vehicle condition.
• Examined service history and provided initial inspection of vehicle to identify issues.
• Handled customer issues with confidence, using complex problem solving to provide effective resolution.
• Maintained high customer satisfaction standards to meet or exceed targets.
• Interpreted diagnostic results to provide accurate repair recommendations.
• Followed up with customers to offer additional support and check resolution satisfaction.
• Suggested additional services to customers in order to meet upsell goals.
• Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
• Performed complex mechanical alignments and equipment calibration to meet quality standards.
• Performed multipoints on cars traded in and auction cars write estimates on what needed to be fixed and repaired if approved.

I performed oil and filter changes and regular maintenance, factory recalls, all flushes , transmission, brake, power steering, coolant, awd , brake jobs,

new and used car pdi.

• Executed preventive and corrective maintenance on work trucks and other vehicles.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
• Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
• Analyzed and located malfunctions in brakes, motors, switches, and control systems.
• Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
• Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
• Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.

• Performing transmission flushes, coolant flushes power steering flushes, brake flushes 4 wheel drive services including fuel induction service, mounting and balancing tires repairing tires by plugs or patching, electrical which includes headlight systems installing GM add on accessories, including aftermarket wheels.
• Roadside tech, including after hours and weekend repairing flat tires unlocking vehicles, programming garage doors, installing batteries.
• Conducted inspections and tests to verify safety and compliance with emissions limits.
• Performed maintenance inspections, tune-ups, oil changes and other key services.
• Troubleshot faults and devised successful solutions in a self-directed manner.
• Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
• Completed simple and advanced repairs according to specifications for systems such as brakes, and electrical.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
• Changed, rotated, and balanced tires on different types of vehicles.
• Tested vehicle components and systems to identify issues.
• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
• Analyzed and located malfunctions in brakes, motors, switches, and control systems.
• Completed customer orders and warranty services according to manufacturer specifications.
• Performed safety and emissions inspections.
• Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.