Louisa Harrell
Washington,DC
Summary
Professional caregiver with experience in nurturing and educating young children. Skilled in creating safe and engaging environments, fostering emotional and cognitive development. Strong focus on teamwork, adapting to changing needs, and achieving positive outcomes. Reliable, patient, and empathetic with effective communication and problem-solving abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pet Waste Technician
Doodycalls
06.2021 - 09.2022
- Assisted in ensuring public and private properties maintain a sanitary environment by removing pet waste.
- Conducted routine maintenance checks on waste collection receptacles and service/replace as needed.
- Supported team in assisting with routes in case of over booking.
- Learned safety protocols and procedures to ensure compliance in daily tasks.
- Provided clients with materials/products needed to upkeep the cleanliness of their environment until their next service date.
Childcare Provider
Chris Robson and Dany Sigwalt
09.2020 - 04.2021
- Supervised daily activities, ensuring a safe and engaging environment for my client's child.
- Communicated effectively with parents regarding children's progress and developmental milestones.
- Maintained cleanliness and organization of play areas, fostering a healthy atmosphere.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Medical Assistant
Daniel Dellatorre, MD
10.2008 - 12.2019
- Assisted healthcare professionals in patient examinations and procedures.
- Maintained accurate electronic health records and patient information management systems.
- Prepared examination rooms and sterilized instruments to ensure patient safety.
- Coordinated patient scheduling and managed appointment logistics efficiently.
- Supported laboratory operations by collecting specimens and preparing them for outsourced laboratory testing.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Education
No Degree - Life Coaching (Transformative)
Love More Movement Inc
Washington, DC09-2020
No Degree - Phelebotomy
University of The District of Columbia
Washington, DC11-2014
No Degree - Medical Assistant
Everest Institute
Silver Spring08-2013
Skills
- Attention to detail
- Works Well Under Pressure
- Multitasking and organization
- Patience and empathy
- Child supervision
- CPR training
- Positive reinforcement
- Child development
- Observation and assessment
- Safety awareness
- Emotional development
- Care management
Certification
- CMA - Certified Medical Assistant
- PT - Phlebotomy Technician
- Certified Life Coach and Healing Leader
Timeline
Pet Waste Technician
Doodycalls
06.2021 - 09.2022
Childcare Provider
Chris Robson and Dany Sigwalt
09.2020 - 04.2021
Medical Assistant
Daniel Dellatorre, MD
10.2008 - 12.2019
No Degree - Life Coaching (Transformative)
Love More Movement Inc
No Degree - Phelebotomy
University of The District of Columbia
No Degree - Medical Assistant
Everest Institute
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