Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Hi, I’m

Louisa Johnson

East Wenatchee,WA
Louisa Johnson

Summary

I have went to college to become a CNA, I have also raised numerous sets of children besides my own throughout the times of working! I have also worked in the schooling industry as volunteering as well as worked with children and teens! I also helped assist in soccer, music and programs! In the mink of all this I have worked in the Grocery Industry for a good 11 years!

Lastly, I’ve helped care for Veterans! I am also an Auxiliary’s Member of the VFW Post WA3617 and OR6102 and Girl Scout Troop IL2087!

I’m an Army Korean veteran daughter and have lots of family members whom have served and is still serving our nation!🫡🇺🇸

Overview

28
years of professional experience
1
Certification

Work History

Friedmann Enterprise

Sales Associate
01.2021 - 08.2023

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Prioritized helping customers over completing other routine tasks in store.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.

Cathy Alveraz

Janitor
06.2021 - 02.2023

Job overview

  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Moved furniture for cleaning and set up for special events.
  • Reported damages and hazardous conditions to management for further action.
  • Reported vandalism or other damage to property to supervisor.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

Brenda Menning/ Daniel Adams/ Michael Goddard

Veteran Care Taker
06.2018 - 07.2020

Job overview

  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Remained alert to problems or health issues of clients and competently responded.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Scheduled and accompanied clients to medical appointments.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Built positive professional tenant relationships for high satisfaction levels.
  • Managed supplies and equipment inventories and replenishments to meet operational needs.
  • Performed minor repairs, including painting, replacing lightbulbs and repairing plumbing, for safe tenant facilities.
  • Maintained smart property exteriors by cleaning and repairing gutters, windows and doors.
  • Resolved tenant complaints quickly and courteously to maintain satisfaction.
  • Inspected facilities' conditions and implemented corrective repairs to maintain safety and use.
  • Addressed maintenance needs for multiple properties quickly for smooth, professional tenant support.
  • Landscaped grounds and maintained appearance by mowing lawns, trimming hedges and planting flowers and shrubs.
  • Implemented and monitored preventative maintenance programs to uphold facilities' condition.
  • Developed and enforced property policies and procedures to uphold building safety and security.
  • Educated personnel on safety regulations for compliance with property rules.
  • Observed security systems and responded to security breaches quickly for prompt emergency support.
  • Engaged local law enforcement for reliable support in safety and security emergencies.
  • Liaised with contractors and vendors to achieve required services within cost and time constraints.

Peggy Stallard

Assistance Fill in Teachers Aide/janitor
06.2015 - 01.2020

Job overview

  • Assisted teachers with supervision and care of group of Number children.
  • Maintained safety and security by overseeing students in recess environments.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supported student learning objectives through personalized and small group assistance.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Supported classroom activities, tutoring, and reviewing work.
  • Supervised students on field trips for safety and proper behavior in public settings.
  • Distributed learning materials such as worksheets, textbooks and group assignments.
  • Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
  • Completed daily reports on attendance and disciplinary performance.
  • Graded assignments and reported individual progress to teacher.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.
  • Supported planning and preparation for culturally-diverse class sessions.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Studied and implemented latest information on specific subjects and learning strategies.
  • Provided instructional support to students unable to attend regular classes.

Zachary Fandel/ Maryanne Babb/Craig Rector

Store Associate
06.2015 - 01.2020

Job overview

  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Increased sales and customer satisfaction through personalized servicing.
  • Located merchandise across various stores to address customer needs.
  • Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
  • Worked with loss prevention in monitoring shopper behavior.
  • Provided product demonstrations to highlight features, benefits and value.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Recommended complementary purchases to customers, increasing revenue.
  • Wrapped, boxed and weighed bakery department products.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.

Peggy Stallard

Assistance Fill in Teacher
06.2011 - 08.2012

Job overview

  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Graded assignments and reported individual progress to teacher.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Supported student learning objectives through personalized and small group assistance.
  • Assisted lead teachers with lesson plan creation and materials development .
  • Maintained safety and security by overseeing students in recess environments.
  • Reviewed lesson material with students individually or in small groups.
  • Helped teachers recognize learning issues evidenced in one-to-one support instruction.
  • Documented student progress and communicated with parents to keep informed.
  • Organized and led practice, research and lab assignments.
  • Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
  • Supervised residential and day treatment children during class and on field trips.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported classroom activities, tutoring, and reviewing work.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Completed daily reports on attendance and disciplinary performance.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.
  • Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
  • Studied and implemented latest information on specific subjects and learning strategies.
  • Supported planning and preparation for culturally-diverse class sessions.
  • Provided instructional support to students unable to attend regular classes.

Patricia Backmann

Produce Manager
10.2002 - 07.2007

Job overview

  • Coached and mentored new team members.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Assisted customers with produce questions.
  • Planned attractive produce displays, using color and texture to enhance.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Priced produce to achieve margin and sales goals.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Selected items for specials and marked down items to reduce losses.
  • Trimmed, washed and bundled produce.
  • Purchased produce following guidelines of marketing plan.
  • Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Negotiated with suppliers for favorable prices, terms, quality and delivery.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Evaluated suppliers to maintain cost controls and improve operations.

Henry A Schroeder & Sons

Filing Assistant/Sales/Maintenance
06.2001 - 08.2001

Job overview

  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Monitored and updated filing systems to meet organization standards.
  • Restored old files and archived completed files for future reference.
  • Examined, categorized, and sorted incoming documents.
  • Located and retrieved requested documents in accordance with established policies.
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Compiled and inventoried documents for archival.
  • Managed sensitive or confidential files with attention to data security and storage policies.
  • Identified and corrected inconsistencies in filing systems for increased accuracy.
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
  • Assisted with data entry and administrative support tasks to help meet team goals.
  • Created, implemented and monitored filing systems for easy retrieval of records.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Maintained organized filing system to facilitate easy retrieval of documents.
  • Classified files based on source, type or other details.
  • Created and printed labels for well-organized filing.
  • Cleaned up files regularly by removing outdated information for archival or disposal.
  • Operated office equipment to scan and copy documents.
  • Classified documents according to specified guidelines.
  • Compiled, sorted and filed high volume of documents.
  • Followed security protocols to protect sensitive and proprietary information.
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
  • Managed incoming and outgoing mail for Type team.
  • Processed correspondence, conducted post office pick-ups and distributed mail to appropriate parties.
  • Retrieved file information and made copies for authorized users.

Beth Palmer

Camp Counselor
06.2000 - 08.2000

Job overview

  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Documented activities, injuries and accidents to inform parents and maintain consistent records.
  • Responded to emergency situations by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
  • Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
  • Encouraged team performance to increase camaraderie, trust and rapport.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.
  • Evaluated campers' progress and provided feedback to parents.
  • Assisted in preparing meals and snacks to provide nutritional needs to campers.
  • Inspected equipment and machinery to verify functionality and safety.
  • Set up and demonstrated proper use of tents, sleeping bags and camping equipment to encourage preparedness and organization.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Collaborated with other recreation staff in developing new recreational activities.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Monitored participation in recreational activities to provide assistance to participants.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.
  • Transported and escorted program participants to and from activities and on field trips.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Implemented and developed programs to promote physical fitness, teamwork and healthy living.
  • Provided feedback and guidance to program participants regarding progress and development.
  • Trained staff members on conducting events and following safety procedures.
  • Prepared reports for management regarding status and progress of recreational activities.
  • Ordered and maintained all recreational equipment.
  • Liaised with community organizations to promote recreational activities.
  • Assisted in recruitment and hiring of new recreation staff.
  • Developed and monitored budgets for recreational activities.

NAtive Family

Babysitter
06.1995 - 08.1995

Job overview

  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Assisted children with homework assignments and special projects across different subjects.
  • Planned fun outings and educational activities to keep children entertained.
  • Guided school homework and read bedtime stories to support development.
  • Administered medications, following strict instructions from parents and medical labels.
  • Provided safe transportation to and from school and extracurricular activities.
  • Monitored children's play activities to verify safety.
  • Established and maintained safe play environment for children.
  • Engaged with children on individual basis to build positive relationships.
  • Encouraged children to be understanding and patient with others.
  • Taught children basic life skills, manners and personal hygiene.
  • Helped children complete homework assignments and school projects.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Supervised children on playground to help develop physical and social skills.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Assisted with light housekeeping duties as well as running errands.
  • Promoted language development skills through reading and storytelling.
  • Provided developmentally appropriate activities for children.
  • Organized activities that enhanced children's physical, emotional and social well-being.
  • Worked with parents to develop and implement discipline programs to promote positive behavior.
  • Identified warning signs of emotional and developmental problems in children.
  • Stayed current on toy and child-related recalls and safety warnings.
  • Coordinated playdates and outings to meet children's physical and social needs.

Education

South Western Oregon Community College
Coos Bay, OR

Cna from Nursing Assistance
06.2005

University Overview

  • [Scholarship Name] Scholarship Recipient
  • [Number] GPA
  • Awarded [Award Name]
  • Ranked in Top [Number]% of class

Skills

  • Multitasking Strengths
  • Shipment Processing
  • Garment Fittings
  • Inventory Tracking
  • Excellent People Skills
  • Merchandise Display
  • Furniture Layout
  • Inventory Control Procedures
  • Dining Area Maintenance
  • Serve Customers
  • Microsoft Access
  • Restock Shelves
  • Retail Loss Prevention
  • Sales Training
  • Stocking and Replenishing
  • Stockroom Organizing
  • Stockroom Upkeep
  • Sales and Marketing
  • Policy and Procedure Adherence
  • Sales Expertise
  • Suggestive Selling
  • Answering Customer Questions
  • Fraud Detection
  • Persuasive Selling
  • Sales Forecasting
  • Market Research
  • Strategic Planning
  • Store Opening and Closing
  • Facility Tours
  • Recognition of Security Risks
  • Hospitality and Accommodation
  • Territory Assignments
  • Dispute Mediation
  • Reading Comprehension Skills
  • Listening Skills
  • Monitor Security
  • Shrinkage Prevention
  • Folding Clothes
  • Retail Store Operations
  • Conflict Resolution
  • Sales Trends
  • PCI (Payment Card Industry)
  • Checking Inventories
  • Presentations and Demonstrations
  • Returns and Refunds
  • Verbal and Written Communication
  • Joint Ventures
  • Shipment Arrangements
  • Merchandising Proficiency
  • Corrective Actions
  • Signage Changes
  • Customer Seating
  • Product and Service Sales
  • Key Account Generation
  • Online Systems
  • Preparation of Appeals
  • Credit and Cash Transactions
  • Money Handling
  • Cash Handling Accuracy
  • Product Promotion
  • Social Perceptiveness
  • Verbal Communication
  • Speaking Clearly
  • Acquire New Business
  • Teamwork and Collaboration
  • Patron Experiences
  • New Teller Training
  • Time Management
  • Customer Service
  • Negotiation Tactics
  • Product Recommendations
  • Formal Wear
  • Money Transfer Systems
  • Effective Selling Techniques
  • Inventory Pricing
  • Personal Shopping
  • Complex Problem-Solving
  • Cash Register Operation
  • Product Guidance
  • Documentation and Recordkeeping
  • Cleaning Techniques
  • Meeting Deadlines
  • Sales Goal Attainment
  • Item Fittings
  • Guest Relations
  • Hardware Inventories

Accomplishments

Accomplishments
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
  • Brought in number new customers.
  • Business Development - Initiated two key partnerships which resulted in X% revenue growth.
  • Effective Communication - Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.
  • Project Development - Collaborated with team of team in the development of project.
  • Increased productivity number% by implementing several process improvements.
  • Exceeded monthly quota number times.
  • Supervised team of Number staff members.
  • Design - Responsible for creative design for prominent project.
  • Collaborated with team of Number in the development of Project name.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved Issue which led to Results.
  • Achieved Result through effectively helping with Task.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Resolved product issue through consumer testing.

Affiliations

Affiliations
  • American Medical Informatics Association

Certification

  • Area of certification Training - Timeframe

Timeline

Janitor
Cathy Alveraz
06.2021 - 02.2023
Sales Associate
Friedmann Enterprise
01.2021 - 08.2023
Veteran Care Taker
Brenda Menning/ Daniel Adams/ Michael Goddard
06.2018 - 07.2020
Assistance Fill in Teachers Aide/janitor
Peggy Stallard
06.2015 - 01.2020
Store Associate
Zachary Fandel/ Maryanne Babb/Craig Rector
06.2015 - 01.2020
Assistance Fill in Teacher
Peggy Stallard
06.2011 - 08.2012
Produce Manager
Patricia Backmann
10.2002 - 07.2007
Filing Assistant/Sales/Maintenance
Henry A Schroeder & Sons
06.2001 - 08.2001
Camp Counselor
Beth Palmer
06.2000 - 08.2000
Babysitter
NAtive Family
06.1995 - 08.1995
South Western Oregon Community College
Cna from Nursing Assistance

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Louisa Johnson