Summary
Overview
Work History
Education
Skills
Timeline
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Louisa Masaoay

West Los Angeles,CA

Summary

Diligent worker, able to adapt and learn within different environments. Hardworking and enthusiastic with excellent management and customer service skills. Always willing to indulge in new experiences and work with others to create an exceptional work environment.

Overview

4
4
years of professional experience

Work History

Mendocino Farms Team Member

Mendocino Farms
10.2023 - Current
  • Studied, memorized talking points, and quizzed on products to answer questions and make suggestions to guests.
  • Prioritized guest service interactions to create a welcoming environment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Farm Host/Register - Help guests navigate the menu and suggest top items.
  • Expo - Prepared food, adversarially checked orders, bagged to go/online orders, prepped/portioned food items, answer guests concerns and take orders via phone.
  • Runner - serve food, bussing tables, cleaning restrooms/stations, make beverages, and plating food.
  • Developed strong cooperative relationships with coworkers and managers.

AMC Crew Member

AMC Theatres
03.2023 - 09.2023
  • Employee of the Month - August
  • Worked front and back of house.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Ushered auditoriums to provide a clean and comfortable space for guests to enjoy their movie.
  • Prepared food items available for purchase and served guests with a welcoming attitude.
  • Assist guests with ticket and AMC account concerns at box office/guest services.
  • Cleaned lobbies and restrooms after every show.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Scanned tickets and checked ID's of guests with a membership.
  • Suggestive selling, upselling, and merchandising.
  • Worked well with teammates and accepted coaching from management team.

Graphic Artist

Self Employed
01.2020 - Current
  • Illustrate original designs per commission
  • Design logos and other graphics that are applied to products and miscellaneous merchandise
  • Commissioned by private dental practices (Joshua Ayoub DMD., Ji
  • Ting Jiang DMD.)


Education

No Degree - Film And Media Studies

University of California, Irvine
Irvine, CA
06.2027

Skills

  • Communication Skills
  • Costumer Service Skills
  • Strategic Planning Skills
  • Leadership Skills
  • Community Outreach
  • Digital Painting
  • Adobe Premiere
  • Teamwork Development Skills
  • Adobe Illustrator
  • Visual Design

Timeline

Mendocino Farms Team Member

Mendocino Farms
10.2023 - Current

AMC Crew Member

AMC Theatres
03.2023 - 09.2023

Graphic Artist

Self Employed
01.2020 - Current

No Degree - Film And Media Studies

University of California, Irvine

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Louisa Masaoay