Louisa Nann
Northford,CT
Summary
Hardworking with strong background assisting organization with daily tasks. Dedicated and adaptable when tackling various duties and offering help to staff. Upbeat and enthusiastic when accepting instructions with accurate follow through.
Overview
4
4
years of professional experience
Work History
Women's Department Associate
TJ Maxx, TJX Companies
10.2023 - 04.2024
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Student Teaching
Totoket Valley Elementary School
09.2023 - 01.2024
- Learned how to properly manage a classroom, lesson plan, and present lessons in all subject areas
- Designed lessons on for students using various teaching methods and modern classroom technologies.
- Provided daily staff coverage for recess and lunch duties.
- Cultivated positive relationships with administration, teaching staff, and students.
- Monitored classrooms for safety and good behavior, offering students positive reinforcement to maintain discipline.
- Worked with classroom teacher to learn about current standards and best practices.
Waitress
SBC Restaurant
09.2022 - 08.2023
- Worked all day shifts responsible for 2-16 person parties using POS software station to place orders
- Always maintained well organized when keeping track of tips and inputting them into the computer at close-out
- Additional responsibilities for closing cleaning, trash removal and restocking at the end of dinner shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Graduate Student Internship
Milford Elementary School
09.2022 - 06.2023
- Interned as a substitute teacher in a K-6 elementary school
- Responsibilities and tasks included covering classroom lesson plans for absent teachers
- Provided lunch and recess staff coverage duties
- Provided key emotional support to special needs youth.
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
Guest Service Agent & Housekeeping
Madison Beach Hotel – Hilton Curio
06.2020 - 08.2021
- Responsible for greeting guests, check-ins, reservation confirmations via hotel booking software
- Streamlined check-in process to decrease wait times and increase customer satisfaction.
- Collected room deposits, fees, and payments.
- When requested, provided housekeeping support for guest rooms and public areas
- Followed strict cleaning protocols.
- Investigated guest challenges and sources of dissatisfaction to offer timely resolution.
Education
Masters in Elementary Education – Elementary Education -
University of Bridgeport
Bridgeport, CTBachelor of Science – Hospitality, Resort & Tourism - undefined
Sacred Heart University – Jack Welch School of Business
Fairfield, CTRelevant Coursework: Hospitality - undefined
Sacred Heart University Study Abroad Spring Semester
Dingle, IrelandGraduated - undefined
Lauralton Hall
Milford, CTSkills
- Assessment administration
- Curriculum Planning
- Individualized Instruction
- Student Advocacy
- Classroom Management
- Student Engagement
- Special Education
- Lesson Planning
- Merchandise organization
- Customer interaction
Skills & Interests
Proficient in Microsoft Office, Power Point, Microsoft Teams & Social Media Platforms, ServSafe certified issued by the National Restaurant Association, Chia Certified
Timeline
Women's Department Associate
TJ Maxx, TJX Companies
10.2023 - 04.2024
Student Teaching
Totoket Valley Elementary School
09.2023 - 01.2024
Waitress
SBC Restaurant
09.2022 - 08.2023
Graduate Student Internship
Milford Elementary School
09.2022 - 06.2023
Guest Service Agent & Housekeeping
Madison Beach Hotel – Hilton Curio
06.2020 - 08.2021
Masters in Elementary Education – Elementary Education -
University of Bridgeport
Bachelor of Science – Hospitality, Resort & Tourism - undefined
Sacred Heart University – Jack Welch School of Business
Relevant Coursework: Hospitality - undefined
Sacred Heart University Study Abroad Spring Semester
Graduated - undefined
Lauralton Hall