Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Louisa Prosper

North Las Vegas

Summary

Committed and compassionate Registered Nurse with a progressive career in direct patient care, complemented by experience in healthcare administration. Demonstrates the ability to remain calm under pressure while effectively managing difficult patients and high-stress situations. Known for building strong relationships with patients and their families through empathetic communication, a respectful attitude, and exceptional customer service.

Overview

10
10
years of professional experience
1
1
Certification

Work History

RN Case Manager - Home Health

Enhabit Home Health and Hospice
10.2024 - Current
  • Manage complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
  • Evaluate and treat an average of 30 patients per week, developing and implementing customized home health care plans tailored to individual patient needs.
  • Serve as the primary point of contact for all interdisciplinary team members, ensuring cohesive and collaborative care coordination.
  • Monitor and manage visit frequencies per episode; supervise LPNs and Home Health Aides (HHAs) to ensure quality and compliance with care plans.
  • Conduct accurate and timely OASIS assessments; promptly report clinical abnormalities and significant changes in patient condition to the provider.
  • Participate in weekly case conference meetings to review patient progress, adjust care plans, and promote effective team communication.
  • Identify discharge planning needs early and coordinate with physicians, therapists, and community resources to facilitate a safe and seamless discharge process.


RN Assistant Director of Nursing

Mission Pines Nursing and Rehabilitation
04.2024 - 08.2024
  • Assisted in supervising the assignment and scheduling of nursing staff
  • Provided nursing care when understaffed to ensure that patients' needs were met
  • Aided in implementing company policies and procedures.
  • Updated care plans and attended care conferences.
  • Participated in weekly Interdisciplinary Team meetings, which included discussions on Infection Prevention, Geriatric Data Reporting, Wound Care, Behavioral Health, and Weight Management.
    Conducted in-service training programs, reviewed physicians' orders daily, and assisted the Director of Nursing with responsibilities.
  • Supervised and ensured that residents' rights were being upheld, resulting in a decrease in grievances on my assigned units and contributing to a positive work environment.

RN Telephonic Case Manager

Walmart Specialty Pharmacy-Orlando, FL
07.2022 - 12.2023
  • Managed patient lists of 25-40 patients per shift in a call center setting.
  • Provided telephonic/video case management to patients to ensure medication compliance in a hybrid setting.
  • Identified patients' needs and generated referrals to appropriate department for additional services.
  • Provided injection training and education to patients that are new to injectable therapies, promoted medication use and safe disposal according to manufacture guidelines.
  • Assisted patients with any reported concerns relating to medications, evaluating patients' administration of medications and techniques.
  • Interdisciplinary approach was used to manage and evaluate ongoing patient health statuses, and ensuring questionnaires are generated in accordance to patient medication cycles and guidelines.
  • Nursing education, training and experience were used to improve patient care planning, provided nursing assessment and reassessments, while maintaining consistent refill schedules via intra/ interdisciplinary case management.
  • Assisted with coordinating medication shipments, reducing any barriers to medication by contacting various departments, to include Prior Authorization department and prescribers, resulting in reduction of noncompliance.

Rehab Nurse

Metro West Nursing and Rehab-Orlando, FL
04.2022 - 07.2022
  • Provided direct patient care in a sub-acute and long-term setting for 20-30 residents per shift.
  • Administered medications, wound dressings, tube feedings, breathing treatments, and notified physicians and families of any changes in the patient's condition.
  • Collaborated with other members of staff, updated care plans, and advocated for patient and family concerns to the Director of Nursing and physicians.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.

Registered Nurse, PCU

Advent Health-Orlando, FL
08.2021 - 07.2022
  • Managed care of 4-5 patients per shift from admission to discharge
  • Assessed patients before and after administering medications (IV, Subq, etc), blood transfusions, TPN, and tube feedings.
  • COVID-19 nasal swab testing, chart review, walk tests, 3008 and 1823 form completions.
  • Attended interdisciplinary rounds and assisted with barriers to discharge.
  • Performed lab draws, notified physicians of any abnormal laboratory findings, educated patients and family members on medications, procedures for treatment, and the discharge process.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments
  • Provided updates to the charge nurse on the status of patients throughout the shift.
  • Provided an effective hand-off report to the oncoming nurse to ensure smooth transition and proper patient care.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings, and updating team members on changes in stability or acuity

Nurse Resident

MSICU-Orlando, FL
06.2021 - 08.2021
  • Provided exceptional care to 1- 2 high-acute patients needing complex care such as ventilator management, extensive wound care, and rehabilitation.
  • Provided care to critically ill COVID patients, monitored vital signs to include ventilation and levels of consciousness.
  • Administered and titrated medications based on patients' conditions and notified the family of health updates.
  • Perform lab draws from central lines, arterial lines, and PICC lines.
  • Inserted foley catheters, central line dressing changes, suctioned patients, and administered tube feedings.
  • Implemented care plans for patient treatment after assessing physician's medical regimens.

Nursing Care Partner/Patient Care Technician

Sentara Northern Virginia ICU-Woodbridge, VA
03.2020 - 05.2021
  • Provided care and assistance with the functions of daily living to a team of 20 patients per shift.
  • Performed blood draws, glucose tests, foley catheter care, CPR, CHG baths, and assisted with transportation of patients to CT, MRI, and other floors.
  • Assisted with feedings, documented patient intake and output, and assisted nurses and practitioners in sterile procedures.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to the nurse supervisor.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment

Registered Medical Assistant

Sentara Family Medicine Physicians-Woodbridge, VA
08.2018 - 03.2020
  • Obtained client medical history, medication information, symptoms, and allergies for 30-35 patients daily.
  • Administered injections, assisted providers with pap smears, performed influenza, strep tests, urinalysis, and urine pregnancy tests.
  • Performed vision and hearing screenings, blood glucose and hemoglobin testing on kids and adults.
  • Scheduled appointments, prior authorizations for medical and DME, responded to My-Chart messages, worked on in baskets, and notified patients of lab results.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depletion.
  • Completed clinical procedures and gathered patient data for interpretation by the physician.

School Health Assistant

Ridgewood Park Elementary-Orlando, FL
09.2016 - 05.2017
  • Assisted in maintaining accurate medical records for 460 students, contributing to efficient information management within the school health office.
  • Provided first aid and emergency care for students, ensuring prompt and appropriate response to incidents.
  • Collaborated with the IDT team to develop comprehensive health plans for students with chronic illnesses or special needs.
  • Monitored trends and patterns in student health concerns, proactively addressing emerging issues through targeted education and outreach efforts.
  • Enhanced student health by conducting routine screenings and assessments.
  • Addressed potential food allergies or dietary restrictions by working closely with cafeteria staff to ensure meal options were suitable for all students.
  • Communicated effectively with parents regarding their child's health concerns, fostering strong relationships between the school and families.

Medical Practice Administrator

JC Medical INC-Orlando, FL
04.2015 - 07.2016
  • Managed daily practice operations to optimize appointment scheduling, patient records management, and billing functions.
  • Assisted in recruiting top-quality medical professionals to strengthen the practice's reputation for excellence.
  • Credentialed new physicians and reviewed medical contracts, service agreements, and marketing materials.
  • Negotiated contracts with vendors, securing cost-effective deals on equipment, supplies, and services vital to the practice's success.
  • Monitored the financial health of the practice through regular budget analysis, identifying areas for potential cost savings or revenue generation.
  • Recruited, hired, and trained staff, providing direct supervision, ongoing staff development, and continuing education to employees.
  • Increased patient satisfaction by enhancing communication between medical staff and patients.
  • Increased revenue by developing medical templates that enabled direct billing for in-office procedures.
  • Improved employee retention and morale by recognizing exemplary work and introducing affordable incentives.


Education

Master of Science - Nursing Education

Western Governors University
Salt Lake City, UT
01-2026

Bachelor of Science - Nursing

Stratford University
Woodbridge, VA
03.2021

Certificate - Medical Billing & Coding

Penn Foster Career School
Scranton, PA
01-2017

Bachelor of Arts - Health Service Administration

Strayer University
Woodbridge, VA
06.2013

Medical Assisting - undefined

Everest University
Brighton, MA
11.2001

Skills

  • Excellent work ethic
  • Direct patient care
  • Conflict management
  • Critical thinking
  • HIPAA regulations
  • Customer Service

Certification

  • RN License
  • CPR Certification - April 2026


Timeline

RN Case Manager - Home Health

Enhabit Home Health and Hospice
10.2024 - Current

RN Assistant Director of Nursing

Mission Pines Nursing and Rehabilitation
04.2024 - 08.2024

RN Telephonic Case Manager

Walmart Specialty Pharmacy-Orlando, FL
07.2022 - 12.2023

Rehab Nurse

Metro West Nursing and Rehab-Orlando, FL
04.2022 - 07.2022

Registered Nurse, PCU

Advent Health-Orlando, FL
08.2021 - 07.2022

Nurse Resident

MSICU-Orlando, FL
06.2021 - 08.2021

Nursing Care Partner/Patient Care Technician

Sentara Northern Virginia ICU-Woodbridge, VA
03.2020 - 05.2021

Registered Medical Assistant

Sentara Family Medicine Physicians-Woodbridge, VA
08.2018 - 03.2020

School Health Assistant

Ridgewood Park Elementary-Orlando, FL
09.2016 - 05.2017

Medical Practice Administrator

JC Medical INC-Orlando, FL
04.2015 - 07.2016

Bachelor of Science - Nursing

Stratford University

Bachelor of Arts - Health Service Administration

Strayer University

Medical Assisting - undefined

Everest University

Master of Science - Nursing Education

Western Governors University

Certificate - Medical Billing & Coding

Penn Foster Career School

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Louisa Prosper