Louisa Wood
Pawling,United States
Summary
Highly motivated Human Resources Professional with over 12 years of experience. Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
22
22
years of professional experience
Work History
Valet Driver
BMW
Ridgefield, CT
10.2019 - Current
- Pick up and deliver client vehicles for servicing
- Record information of vehicle being serviced
- Provide additional administrative support to Human Resources Department
- Parked and retrieved cars carefully to prevent damage and avoid delays
Lunch Monitor
Pawling Elementary School
Pawling , NY
04.2008 - 06.2013
- Supervised children in cafeteria and playground
- Monitored behavior and resolved issues according to safety guidelines
Program Manager
IBM Coproration
Various Locations, NY
06.1987 - 06.1997
- Responsible for the management and development of various programs in Compensation, Benefits, Retirement and Resources
- Conducted salary forecasts, job evaluation and special salary studies including salary equity
- Participated in the redesign of the IBM retirement Plan and developed a retirement processing training package which resulted in a 98% reduction in errors
- Developed presentations and case studies for retirement training seminars for US Benefit Administrators
- Developed management guidelines for resource action programs and a tracking system used identify and place 750 employees who were identified as surplus
- Negotiated with HMOs to reproduce premiums by 5% redesigned the communications package on managed care plans resulting in an increase in enrollment or approximately 30% over 2 years and led the rebid process of our HMO Administration which resulted in significant cost savings to IBM
- Assisted in the development and implementation of a new base pay program which provided more flexibility for managers and more money to top performers
- Assisted in the development of the 1997 Variable Pay Program resulting in an additional 3% increase for employees
- Developed new hire rates for the consolidation of the Telesales Call Centers resulting in attracting top candidates from a very competitive pool and developed a special salary increase program for PC Specialists resulting in a reduction of turnover of top performers
Administrative Analyst
IBM Corporation
White Plains, NY
06.1985 - 06.1987
- Responsible for variety of administrative duties in compensation and benefits which required compiling, comparing and relating of facts from several sources
Secretary
IBM Corporation
White Plains, NY
06.1979 - 06.1981
- Performed all secretarial duties as assigned, including ordering of supplies, travel arrangements, managing incoming and outgoing calls in a professional manner, handles all incoming mail and typing all correspondence as required by staff
Education
MBA - Health Care Management
Iona College
New Rochelle, NY1994
BBA - Human Resource Management
The Ohio State University
Columbus, OH1985
Skills
- Team Player with excellent communication skills
- Detail oriented, flexible, works well under pressure
- Advance computer and clerical knowledge
- Problem solving in professional manner
Timeline
Valet Driver
BMW
10.2019 - Current
Lunch Monitor
Pawling Elementary School
04.2008 - 06.2013
Program Manager
IBM Coproration
06.1987 - 06.1997
Administrative Analyst
IBM Corporation
06.1985 - 06.1987
Secretary
IBM Corporation
06.1979 - 06.1981
MBA - Health Care Management
Iona College
BBA - Human Resource Management
The Ohio State University
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