Louis Anthony Rivera
Azusa,CA
Summary
Results-driven Sales Development Representative with proven expertise in lead generation, client relationship management, and driving revenue growth. Skilled in prospecting, cold calling, and CRM tools like Salesforce, I consistently exceed targets by delivering tailored solutions and building strong client rapport. Adept at crafting compelling sales pitches and managing pipelines, I'm eager to bring my passion for sales and strong communication skills to a dynamic team to help scale business growth.
Overview
2
2
years of professional experience
Work History
Sales & Client Relations Specialist (Barber)
Original Clip Joint Barbershop
920 North Citrus Avenue Covina Ca 91722
3 2010 - Current
- Client Relationship Management: Built and maintained relationships with a clientele of 80+, demonstrating strong interpersonal skills that led to a 23.8% increase in revenue through upselling and consistent repeat business.
- Upselling and Revenue Growth: Utilized product knowledge to offer additional services, achieving monthly revenue growth similar to cross-selling in sales.
- Customer Feedback: Delivered exceptional customer service, consistently receiving positive reviews and word-of-mouth referrals, mirroring high customer satisfaction and retention rates in sales environments.
- Time Management & Prioritization: Successfully managed a busy schedule of client appointments, aligning with the fast-paced and multitasking nature of sales development.
Sales Development Rep. Intern
Course Careers
09.2022 - 09.2023
- Lead Generation: Drove a 16.3% increase in qualified lead generation by implementing targeted cold outreach strategies, aligning with the core SDR responsibility of generating new business.
- Outreach Optimization: Improved email response rates by 15% through A/B testing and message refinement, directly contributing to higher lead engagement and pipeline growth.
- CRM & Sales Tools: Proactively managed a CRM database of 150+ leads, maintaining accurate records and tracking sales opportunities, ensuring timely follow-ups, and pipeline management.
- Cold Calling & Prospecting: Experienced in cold calling techniques and creating targeted outreach strategies to generate leads and build a sales pipeline.
- Email Campaign Management: Developed and tested personalized email sequences, resulting in improved engagement rates and appointment setting.
- Sales Pitch Customization: Created compelling, personalized sales pitches based on buyer personas, leading to a higher appointment-setting success rate.
Education
Certificate - Sales Development (B2B Sales)
Course Careers
2023
Certificate - Ground Work For Success in Sale’s Development
Coursera
Online12.2022
Skills
Lead Generation & Prospecting: Skilled in identifying and qualifying potential leads through targeted outreach efforts, contributing to a 163% increase in lead generation
Cold Calling & Email Outreach: Proven ability to engage prospects through tailored cold calling and email campaigns, resulting in a 15% increase in email response rates
Sales Pitch Development: Expertise in creating and refining compelling sales pitches, achieving a 25% increase in appointment-setting success
Objection Handling & Negotiation: Successfully converted 10% more leads into qualified opportunities through effective objection handling and negotiation strategies
CRM Proficiency: Highly skilled in using CRM systems like Salesforce to manage leads, track interactions, and forecast sales opportunities, ensuring pipeline accuracy and timely follow-ups
Sales Data & Analytics:
Experienced in analyzing sales data to identify trends, track performance, and generate actionable insights, improving sales visibility by 8%
Customer Relationship Building: Demonstrated ability to build and maintain strong client relationships, leading to increased customer retention and revenue growth
Soft Skills:
Effective Communication: Adept at articulating complex information clearly and persuasively, facilitating stronger connections with clients and teams
Resilience & Persistence: Known for maintaining a high level of resilience and persistence in high-pressure sales environments
Accomplishments
- Generated substantial revenue growth: Consistently exceeded sales targets by developing and implementing effective sales strategies, resulting in a 18% increase in monthly revenue.
- Built strong client relationships: Demonstrated exceptional customer service skills and maintained long-term relationships with key accounts, leading to a high customer retention rate and positive word-of-mouth referrals.
Timeline
Sales Development Rep. Intern
Course Careers
09.2022 - 09.2023
Sales & Client Relations Specialist (Barber)
Original Clip Joint Barbershop
3 2010 - Current
Certificate - Sales Development (B2B Sales)
Course Careers
Certificate - Ground Work For Success in Sale’s Development
Coursera
Similar Profiles
Louis RiveraLouis Rivera
Professional Barber at Original Clip Joint BarbershopProfessional Barber at Original Clip Joint Barbershop
Chelsea JacksonChelsea Jackson
Barber at The Clip BarbershopBarber at The Clip Barbershop
Stella McMahonStella McMahon
Hairdresser at Rye Clip JointHairdresser at Rye Clip Joint
TRENT DURAZOTRENT DURAZO
GENERAL MANAGER at Young Producers GroupGENERAL MANAGER at Young Producers Group
Adrian ValerioAdrian Valerio
Shift Leader at Pieology PizzeriaShift Leader at Pieology Pizzeria