Louis Charles Nurit
Paris
Summary
Dynamic hospitality professional with proven expertise in workforce management and exceptional customer service honed at Café de Trocadéro and in my family-owned hotel that has been passed on from previous generations over the last 70 years. Excelled in conflict resolution and crisis management, significantly enhancing guest satisfaction and operational efficiency. Adept at fostering positive team environments and driving business success through innovative problem-solving and self-motivation.
Overview
6
6
years of professional experience
Work History
Manager / Maître D'Hôtel
Café de Trocadéro
Paris , France
09.2023 - Current
- Provided exceptional customer service by anticipating guest needs before they arise, in turn maintaining positive relationships with guests
- Oversaw the recruitment, hiring, onboarding, training, and evaluation of employees.
- Maintained detailed records of sales transactions and daily shift reports.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Family Business
Hotel Danemark
Paris, France
01.2020 - Current
- Helped grow my family-owned hotel in the heart of Paris where I organized and managed daily operations of the business
- Established and maintained relationships with key stakeholders, clients, and partners.
- Interacted with customers and vendors with the utmost professionalism to solve various concerns that arise.
Server and Barman
Pavillon
Paris, France
06.2022 - 09.2025
- Stayed informed about daily specials, new menu items, promotions.
- Accurately recorded orders on cash register and point-of-sale system.
- Monitored dining room for cleanliness and proper set-up at all times.
Server and Barman
Charivari Restaurant
Paris, France
07.2021 - 03.2022
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided exceptional service to a high volume of daily customers.
- Prepared cocktails and other drinks according to customers' requests.
Education
Accelerated Study in Hospitality And Restauration
Ferrandi Paris
Paris, France06-2023
International Management
Paris School of Business
Paris, France 01-2022
Skills
- Conflict resolution
- Workforce management
- Customer service
- Crisis management
- Problem-solving aptitude
- Self-motivation
- Team player with positive attitude
Affiliations
- Sport: Tennis & Rugby
- Travel
Languages
French
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Manager / Maître D'Hôtel
Café de Trocadéro
09.2023 - Current
Server and Barman
Pavillon
06.2022 - 09.2025
Server and Barman
Charivari Restaurant
07.2021 - 03.2022
Family Business
Hotel Danemark
01.2020 - Current
Accelerated Study in Hospitality And Restauration
Ferrandi Paris
International Management
Paris School of Business
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