Louise Beranek
Sanborn,United States
Summary
Highly efficient Executive Support Specialist with comprehensive experience in managing executive tasks and projects. Demonstrated strengths in maintaining high levels of confidentiality, providing timely and proactive support to executives, and coordinating office management activities. Skilled at facilitating communication between departments, managing complex schedules, and problem-solving. Notable impact made by streamlining collaboration efforts and improving operational efficiency for past employers.
Overview
21
21
years of professional experience
Work History
HR and Executive Support
Farmers Union Industries, LLC
Redwood Falls, MN
06.2024 - Current
- Greeted visitors in a professional manner while providing them with necessary information or materials needed during their visit.
- Compiled data from various sources into comprehensive reports for executive review.
- Created summaries of key findings from research projects conducted by the executive team.
- Provided administrative assistance to executive team members.
- Maintained confidential records pertaining to the operations of the Executive Office.
- Coordinated travel plans for executives and other staff members.
- Drafted correspondence on behalf of the executive team.
- Organized project documents, tracked progress, and reported results to executive management.
- Conducted research and prepared reports for senior executives.
- Collaborated with other departments within the organization to ensure smooth flow of information between teams.
- Answered incoming calls related to the executive office in a courteous manner; routed calls as appropriate or took messages when necessary.
- Scheduled meetings with internal and external stakeholders.
- Managed calendar of events for the executive office.
- Performed general office duties such as filing, photocopying and scanning documents.
- Prepared presentations, documents, and spreadsheets using MS Office Suite applications.
- Provided technical support to ensure efficient functioning of audio and visual equipment used during meetings and conferences.
- Assisted in event planning activities such as securing venues, catering services, decorations.
- Produced and distributed memos, newsletters, and other forms of communication.
- Checked stock to determine inventory levels and maintain office supply products.
- Scheduled and coordinated meetings and travel arrangements for staff.
- Organized training, client meetings, team meetings and events.
- Arranged domestic and international travel, hotel, and transportation needs for staff.
- Answered and routed telephone calls and took messages.
- Prepared invoices and drafted memos for executives.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Entered data into accounting system to maintain accurate financial records.
- Coded invoices to maintain organized and accurate records.
Paraprofessional
Springfield Public School
Springfield, MN
03.2019 - Current
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Supervising indoor and outdoor play.
- Graded tests and papers and recorded grades for teaching staff.
- Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Supervised students on field trips for safety and proper behavior in public settings.
- Handed out classroom materials, like pencils, paper and crayons.
Health Unit Coordinator
Mayo Clinic Health System
Springfield, MN
08.2010 - 10.2018
- Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
- Answered phone calls, routing calls, delivering messages to staff and greeting visitors.
- Assisted with processing patient admissions, transfers and discharges.
- Entered work orders into computer system for appropriate departments regarding maintenance issues and biomed needs.
- Assembled and maintained patient medical records and other documents related to patient care.
- Transcribed physician orders accurately and alerted nurses to new orders, single orders and stat medications.
- Helped troubleshoot equipment failures such as call system, portable phones, WOWs and other unit devices.
- Provided concierge service to assist patients and families and direct them to available resources.
- Communicated with patients, ensuring that medical information was kept private.
- Collaborated with nursing manager, nursing staff, and physicians to maintain daily operations.
- Ordered all supplies and kept check on inventory levels.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Offered technical support and troubleshot issues to enhance office productivity.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Provided educational documents and pamphlets to patients.
- Organized paperwork such as charts and reports for office and patient needs.
Lead Direct Care Staff Member
REM Southwest Services
Marshall, MN
01.2009 - 08.2010
- Administered medication as directed by physician.
- Supervised approximately 10 employees
- Scheduled and accompanied clients to medical appointments.
- Monitored and assisted residents through individual service plans.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Documented vitals, behaviors and medications in client medical records.
- Provided safe mobility support to help patients move around personal and public spaces.
- Ran errands for patients, did shopping and picked up other necessities.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Kept clients engaged in social networks and communities for personal health and growth.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized and safe environment for employees.
- Onboarded new employees with training and new hire documentation.
Assistant House Supervisor
J And J Holmes
St. Cloud , MN
01.2005 - 12.2008
- Administered medication as directed by physician.
- Scheduled and accompanied clients to medical appointments.
- Monitored and assisted residents through individual service plans.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Documented vitals, behaviors and medications in client medical records.
- Ran errands for patients, did shopping and picked up other necessities.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported Supervisor by preparing production reports and collating quality documentation.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Submitted documentation and reports to upper management.
- Onboarded new employees with training and new hire documentation.
Cashier
Kohls Department Store
St. Cloud, MN
01.2004 - 01.2005
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Reviewed new promotions and monitored price changes.
- Collected and authorized payments of guests.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Processed customer refunds and exchanges according to established guidelines.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Rocori Senior High School
Cold Spring, MN06.2003
Associate of Arts - Administrative Assistant
St. Cloud Technical College
St. Cloud, MNSkills
- Microsoft Office Suite
- Appointment Coordination
- Verbal and Written Communication
- Task Prioritization
- Schedule Management
- Strong Organizational Skills
- Multitasking and Time Management
- Order Placement
- Reception Duties
- Meeting Note Taking
- Collaborative and Team-Oriented
- Recordkeeping skills
- Notary Public
Timeline
HR and Executive Support
Farmers Union Industries, LLC
06.2024 - Current
Paraprofessional
Springfield Public School
03.2019 - Current
Health Unit Coordinator
Mayo Clinic Health System
08.2010 - 10.2018
Lead Direct Care Staff Member
REM Southwest Services
01.2009 - 08.2010
Assistant House Supervisor
J And J Holmes
01.2005 - 12.2008
Cashier
Kohls Department Store
01.2004 - 01.2005
High School Diploma -
Rocori Senior High School
Associate of Arts - Administrative Assistant
St. Cloud Technical College
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