Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hobbies and Interests
Generic

Louise Bowling

Atlanta,GA

Summary

Friendly and hardworking Bartender committed to customer satisfaction. Comfortable working independently or collaborating with coworkers and supervisors. Makes quick decisions to ensure customer service within a fast paced, high volume environment.

Overview

6
6
years of professional experience

Work History

Bartender

Rumiskitchen
05.2023 - Current
  • Used POS system to accurately input orders and process payments.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • .Engaged customers in friendly conversation to boost satisfaction and restaurant loyalty.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Offered guests dietary and allergy information to match special requirements.
  • Promoted specials, desserts, appetizers, and high-profit beverages to drive up meal totals.
  • Addressed and resolved customer concerns quickly, working with management to fix complex issues.

Shift Supervisor

Starbucks
09.2020 - 09.2023
  • Completed opening and closing duties utilizing appropriate checklists.
  • Built and maintained positive relationships with supervisors, co-workers and guests.
  • Delegated tasks, communicated expectations and directed workflows to improve performance.
  • Managed operations during shift, with total awareness of activities of employees and customers.
  • Checked inventory daily to verify adequate supply levels for each shift.
  • Drafted daily sales reports and accurately reconciled cash drawers.
  • Addressed schedule deficiencies and contacted unscheduled employees to fill shifts for unexpected absences.
  • Cultivated safe and welcoming environment for guests and staff by monitoring and enforcing health and sanitation requirements.

Bakery Worker

Crumbl Cookies
07.2020 - 10.2020
  • Stocked display cases and kept bakery merchandise in storeroom rotated to maintain freshness and prevent spoilage.
  • Exceeded customer expectations with visually appealing and personalized baked goods for customers.
  • Followed guidelines for merchandising and visual displays of bakery product.
  • Arranged items on promotional displays and shelves.
  • Protected food quality and freshness by rotating products and removing expired items.
  • Connected with customers to offer assistance and promote products.

Manager

Marcos Pizza
06.2019 - 08.2020
  • Organized and updated training schedules, programs and materials for new employees.
  • Observed and maintained daily inventory levels based on current sales.
  • Shared knowledge and offered guidance to employees and customers.
  • Completed daily opening, closing and administrative tasks for smooth business operations.

Education

Bachelor of Arts - Business Administration

Georgia State University
05.2025

Skills

  • Order management
  • Server training
  • Liquor and wine service
  • High-volume dining
  • Quality control
  • Process payments

Interests

  • Drawing and Painting
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Learning new cooking techniques and expanding my culinary skills
  • Yoga

Timeline

Bartender

Rumiskitchen
05.2023 - Current

Shift Supervisor

Starbucks
09.2020 - 09.2023

Bakery Worker

Crumbl Cookies
07.2020 - 10.2020

Manager

Marcos Pizza
06.2019 - 08.2020

Bachelor of Arts - Business Administration

Georgia State University

Hobbies and Interests

I love to bake, it has been my passion since I was a young girl. I try to commit most of my free time to baking, creating new recipes, or decorating whatever I've baked. It would be my dream to be a baker/pastry chef as my full-time job.

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