Louise Earl
Summary
Highly organized and results driven Business Manager with a strong background in rent collection, delinquency tracking and initiating legal actions for non payment.
Experienced in preparing court documentation and supporting legal proceedings to ensure timely rent recovery. Committed to maintaining compliance with housing regulations while fostering positive tenant relationships and supporting the overall success of the business.
Overview
15
15
years of professional experience
Work History
Business Manager
UDR Inc
12.2018 - Current
- Manage billing and rent collections for 1800 apartment homes.
- Diligently collect rent, utility payments, and fees to reduce delinquency and bad debt write-offs. Maintain accurate financial records.
- Prepare timely and accurate documents and files for court and eviction proceedings.
- Work with Property Managers, District and Regional Managers to make sure financial goals are met.
- Perform property audits.
- Prepare Final Account Statements and work with billing and collections to recoup bad debt.
- Generate monthly renewals.
Assistant Community Director
UDR Inc
03.2018 - 12.2018
- Managed rent collection activities, making certain all payments were processed accurately and in accordance with company policies.
- Support Community Director and Leasing Team
- Developed strong relationships with residents, leading to high renewal rates and positive community atmosphere.
- Managed administrative functions like month-end close and contract preparation.
Leasing Consultant
UDR Inc
07.2010 - 06.2018
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Maintain a high renewal rate.
- Top sales agent 2 years in a row.
Education
Business Management
Basildon College
Essex, United Kingdom06-1994
Timeline
Business Manager
UDR Inc
12.2018 - Current
Assistant Community Director
UDR Inc
03.2018 - 12.2018
Leasing Consultant
UDR Inc
07.2010 - 06.2018
Business Management
Basildon College
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