Louise Harris
Atlanta,GA
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
29
29
years of professional experience
Work History
Front Office
TriCounty Pediatrics
Stockbridge, GA
07.2019 - Current
- Assists parents in a branded, friendly, proactive & efficient manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Verify eligibility & validity of all insured patients.
- Schedule appointments based on the unique needs of each doctor on staff.
- Maintain concise files containing patient forms, lab results & various important documents.
- Maintained a solid working experience as an essential worker through the pandemic.
Licensed Massage Therapist
Massage Heights
Sandy Springs, GA
07.2009 - 05.2020
- Developed treatment plans, taking into consideration clients' rehabilitation goals, preferred treatment methods and appointment frequency.
- Communicate with clients about medical history and symptoms then tailor a massage for each situation
- Maintained clean, safe and well-organized work environment.
- Using several different massage modalities to achieve a therapeutic result for every client.
Accounting Clerk
Garrison Mill Elementary School
Marietta, GA
08.2009 - 07.2019
- Maintained financial records, kept concise reports & recorded a wide range of transactions.
- Acted as the face of the ASP Program, responsible for all contact with the parents on a daily basis.
- Controlled important personal information on each ASP student.
- Prepared monthly and year-end closing statements, financial documents and invoices.
Manager
Foot Locker
Atlanta, GA
07.1995 - 09.2004
- Supervised 10-15 employees which included scheduling, hiring, monitoring, mentoring, evaluating & coaching on a daily basis
- Effectively maintained inventory levels in high volume stores.
- Responsible for adapting to numerous floor plan & sales changes while meeting daily sales goals.
- Kept concise, accurate daily paperwork.
- Responsible for keeping a well organized office area & stockroom.
- Always maintained a high level of customer service under all circumstances.
Education
BBA - Massage Therapy
High Tech Institute
Atlanta, GA05.2009
Bachelor of Science - Human Resources Management
St. John Fisher College
Rochester, NY05.1988
Skills
- Recruitment and Hiring
- Team Building
- Work Planning and Prioritization
- Complex Problem Solving
- Managing up to 15 employees
Timeline
Front Office
TriCounty Pediatrics
07.2019 - Current
Accounting Clerk
Garrison Mill Elementary School
08.2009 - 07.2019
Licensed Massage Therapist
Massage Heights
07.2009 - 05.2020
Manager
Foot Locker
07.1995 - 09.2004
BBA - Massage Therapy
High Tech Institute
Bachelor of Science - Human Resources Management
St. John Fisher College
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