Summary
Overview
Work History
Education
Skills
Timeline
Generic

Louise Kemish

Executive Assistant
Raleigh,NC

Summary

Professional with a strong background in executive support and administrative management. Utilizes strong organizational and multitasking skills to handle high-pressure, high-volume environments. Valued for a strong work ethic that embraces diversity and problem-solving to ensure smooth operations and efficient workflow. Track record for maintaining confidentiality and supporting executive-level decision-making.

Overview

20
20
years of professional experience

Work History

Executive Business Administrator

Wilco RCM
05.2019 - Current
  • Oversee day-to-day operations, leading a global team of 37 to collect $1.8 million in insurance claims monthly while meeting business goals.
  • Increased claims collection by 13% by optimizing operational efficiency, analyzing workflows, identifying bottlenecks, and implementing process improvements.
  • Established and maintained strong relationships with customers, vendors, and strategic partners.
  • Managed financial, operational, and human resources to enhance business performance.
  • Provided insights into key performance indicators by developing reports and dashboards, improving data visibility by 30%.
  • Manage monthly client invoices, company-wide expenses, payroll, document infrastructure, and company calendar.
  • Assist general counsel as a legal gatekeeper for client contracting, with an average of 212 contracts processed per year.

Office Administrator

Virginia Care Partners (HCA)
04.2018 - 07.2019
  • Coordinated communications, financial processing, events, record keeping, and administrative functions for a physician-led collaborative network of 250 primary care physicians.
  • Managed the creation, tracking, and execution of contracts between the business and 13 board members.
  • Executed quarterly value-based distributions of $500,000 to ACO network practices.
  • Maintained electronic and paper filing systems to ensure easy information retrieval.
  • Oversaw the management of office supplies and equipment to reduce waste and enhance productivity for two offices and 20 team members.

Executive Assistant

Pacific Pulmonary Services
11.2007 - 11.2017
  • Provide comprehensive administrative support to the CEO and senior officers of the fifth-largest national durable medical equipment provider.
  • Act as a liaison and problem solver, the CEO's first point of contact. Demonstrate strong business sense by deciphering priorities and making sound judgment calls, utilizing my ability to think outside the box with a sense of urgency.
  • Managed high-volume dynamic calendars, scheduling meetings and appointments and coordinating travel arrangements quickly, prioritizing and resolving issues as they arose.
  • Exercise extreme discretion with confidential information and C-level matters.
  • Developed, generated, and distributed key performance metrics for the sales and operations team, contributing to the team’s 29% increase in sales and 21% increase in productivity.
  • Facilitated successful events and meetings by coordinating logistics, vendor relations, and accommodation for high-level corporate functions.

Education

Bachelor of Arts - Religion

Dominican University
San Rafael, California

Skills

Operations management

Timeline

Executive Business Administrator

Wilco RCM
05.2019 - Current

Office Administrator

Virginia Care Partners (HCA)
04.2018 - 07.2019

Executive Assistant

Pacific Pulmonary Services
11.2007 - 11.2017

Bachelor of Arts - Religion

Dominican University

Similar Profiles

CREATE PROFILE
Louise KemishExecutive Assistant