Summary
Overview
Work History
Education
Skills
Timeline
Generic

Louise Maddox

Wilmington,North Carolina

Summary

Dynamic retail professional with a proven track record at Walmart, excelling in problem-solving and customer service. Recognized for enhancing operational efficiency and implementing effective inventory control strategies, resulting in improved productivity. Adept at mentoring teams and fostering collaboration to drive performance and achieve business goals.

Overview

25
25
years of professional experience

Work History

Assistant Store Manager

Ollies Bargain Outlet
07.2022 - Current
  • Assisted in managing daily store operations, ensuring high standards of customer service.
  • Trained and mentored new team members on operational procedures and company policies.
  • Coordinated inventory management processes to optimize stock levels and reduce shrinkage.
  • Implemented visual merchandising strategies to enhance product presentation and increase sales.
  • Collaborated with Freight Flow Team to ensure stock is moved to sales floor quickly.
  • Recognized as leader in training with new Ollies credit card and required email capture at POS.
  • Collaborated with upper management on strategic initiatives to drive store performance and profitability.

3rd Shift Manager

Lowes Home Improvment
01.2016 - 03.2020
  • Supervised nightly operations, ensuring compliance with safety and quality standards.
  • Coordinated staff scheduling to optimize labor efficiency and maintain productivity levels.
  • Implemented inventory management strategies to reduce stock discrepancies and improve accuracy.
  • Trained new team members on operational procedures and safety protocols for consistent performance.
  • Conducted regular audits of workflow processes, identifying areas for improvement and increased efficiency.

Assistant Manager

Walmart
10.2000 - 10.2016
  • Led team initiatives to enhance operational efficiency and improve service delivery.
  • Mentored junior staff, fostering professional development and promoting a collaborative work environment.
  • Streamlined processes to reduce operational costs and improve overall productivy,
  • Initiated and managed inventory teams to replenish stock and maintained appropriate iinventory levels to meet consumer demands.
  • Coordinated cross-departmental projects, enhancing communication and collaboration among teams.

Education

High School Diploma -

Albany State University
Albany, Georgia, GA

Skills

  • Problem-solving
  • Customer service
  • Retail operations
  • Inventory control

Timeline

Assistant Store Manager

Ollies Bargain Outlet
07.2022 - Current

3rd Shift Manager

Lowes Home Improvment
01.2016 - 03.2020

Assistant Manager

Walmart
10.2000 - 10.2016

High School Diploma -

Albany State University
Louise Maddox