Summary
Overview
Work History
Education
Skills
Accomplishments
Coursework
Timeline
Generic

Louise Marsalis

Mayfield Village,OH

Summary

Thorough Quality Engineer adept at performing quality inspections and identifying root causes for non-conforming material issues. Hardworking and meticulous with a passion for continuous improvement.

Overview

30
30
years of professional experience

Work History

Sr. Quality Engineer

Centerline Biomedical
12.2021 - Current
  • Responsible for Document Control and Maintaining the QMS.
  • Authors, collaborates, and approves Quality System documents that include Change Controls, DHF, DMR, DHR, labels and product specifications.
  • Performs internal audits and supplier audits.
  • Collect data and present data for Management Review
  • Lead for CAPA and NCR investigations.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Performed quality inspections and drafted reports to detail non-conforming material issues.

Manufacturer Quality Assurance

Xellia Pharmaceuticals
12.2016 - 12.2021
  • Responsible for Specification Management and Risk Assessment of materials

Process Quality Engineer

Philips Healthcare
06.2015 - 08.2016
  • Responsible for Calibration and PM of equipment used in manufacturing

Sr. Quality Manager

Flambeau Inc.
08.2014 - 12.2014
  • Responsible for compliance with ISO 13485 requirements

Quality Manager

West Pharmaceutical
03.2012 - 07.2014
  • Responsible for creating and using Quality System processes to assure the quality specifications are met in all phases of design transfer, manufacturing of medical devices, complaint handling, and global distribution of medical products

Quality Engineer III

West Pharmaceutical
10.2006 - 03.2012
  • Provided leadership to ensure the preparation of quality plans and documentation adhere to international and FDA regulations

Quality Assurance Quality Control Manager

Matrixx Initiatives Inc.
07.2004 - 10.2006
  • Directly responsible for all Quality Assurance and Quality Control decisions and for FDA compliance issues with all contracting laboratories and manufacturers (10-15)

Senior Quality Specialist

Biovest International
06.2002 - 05.2003
  • Created and administered the Corrective Action and Preventative Action Program

Research Analyst Auditor

Massachusetts Department of Public Health
09.2000 - 06.2002
  • Responsible for collecting immunization data from health care providers throughout the state and submitting data to the CDC

Quality Assurance Compliance Specialists

UMass Medical School
06.1997 - 09.2000
  • Responsible for quality compliance with FDA, Good Laboratory Practices and ICH guidelines

Quality Assurance Technical Support Specialists

Copley Pharmaceuticals, Inc
03.1995 - 06.1997

Quality Assurance Specialists

Springborn Laboratories, Inc
10.1993 - 03.1995

Education

MS - Health Services Administration

The University of Massachusetts at Lowell
01.2002

BS - Chemistry and Biology

Springfield College
01.1993

Skills

  • Expertise in Quality Management Systems
  • Engineering Change Management
  • Lean Manufacturing Principles
  • Measurement System Analysis
  • First Article Inspection
  • Supplier Quality Management
  • Statistical Process Control
  • Failure Modes and Effects Analysis
  • Process Mapping
  • Documentation and Reporting
  • Attention to Detail
  • Failure Investigation and Analysis
  • Lean Six Sigma
  • Quality Assurance
  • Quality Documentation Management
  • Continuous Improvement Initiatives
  • Customer Complaint Handling
  • Root Cause Analysis

Accomplishments

  • Create Incoming Inspection program for Xellia CLE location.
  • Contributed to the success of Qualifying Clean Utilities (WFI, Clean Steam, and Nitrogen) for use in facility, met deadline.
  • Hire and train in-process inspection, in-coming receiving inspection, metrology, and finished product QA Auditors.
  • QE for new product development team, write production, test protocols, inspection plans, validation protocols (IQ, OQ, PQ), supplier agreements, negotiate with customers on product specifications, and customer QA agreements.
  • Created QMS for complaint program to track, trend, and log complaints. Wrote test method protocols to facilitate complaint investigation and report writing.
  • Leaned out process to meet customer expectations and reporting requirement deadlines per FDA.
  • Six Sigma Black Belt project was to design and create QMS to handle the testing, release, and distribution of sterile product. Lean out the release testing requirements.
  • Lean out the process flow and handling of the product. Results of project reduced handling costs and resources required for release of product.
  • Appointed to the companies Lean Leader program to contribute to cost reduction, resource allocation, and safety teams. Company goals were met.
  • Work with Japan, German, Belgium, and Israel suppliers on quality testing requirements with regards to in-coming inspection of supplied components.
  • Worked with supplier to resolve quality issues and to reduce waste of product due to testing at in-coming.
  • Lead for several FDA, ISO-13485, ISO-9001, Red Cross audit.
  • Conducted supplier audits and due diligence audits.
  • Worked with Corporate QA on global initiatives for quality assurance to harmonize product testing and customer expectations for product no matter where product was manufactured or distributed from.
  • MRB coordinator responsible for investigation into non-conforming product and CAPA. Write reports to customer and complete closure of reports and investigation per quality agreement with customer.
  • Train new employees on cGMP requirements. Conduct cGMP training annually to all employees.
  • Participated in and wrote Design Verification, Design Review, and Design Transfer documents.

Coursework

  • Six Sigma Black Belt - October 2012
  • PDA Training class for Visual inspection of Filled Drug Product
  • Effective Complaint Handling- Medical Device Reporting and Recalls
  • Stability Program for Pharmaceuticals
  • Certified Quality Auditor

Timeline

Sr. Quality Engineer

Centerline Biomedical
12.2021 - Current

Manufacturer Quality Assurance

Xellia Pharmaceuticals
12.2016 - 12.2021

Process Quality Engineer

Philips Healthcare
06.2015 - 08.2016

Sr. Quality Manager

Flambeau Inc.
08.2014 - 12.2014

Quality Manager

West Pharmaceutical
03.2012 - 07.2014

Quality Engineer III

West Pharmaceutical
10.2006 - 03.2012

Quality Assurance Quality Control Manager

Matrixx Initiatives Inc.
07.2004 - 10.2006

Senior Quality Specialist

Biovest International
06.2002 - 05.2003

Research Analyst Auditor

Massachusetts Department of Public Health
09.2000 - 06.2002

Quality Assurance Compliance Specialists

UMass Medical School
06.1997 - 09.2000

Quality Assurance Technical Support Specialists

Copley Pharmaceuticals, Inc
03.1995 - 06.1997

Quality Assurance Specialists

Springborn Laboratories, Inc
10.1993 - 03.1995

MS - Health Services Administration

The University of Massachusetts at Lowell

BS - Chemistry and Biology

Springfield College
Louise Marsalis