Louise Nelson
Summary
Dynamic Sleep Clinic Coordinator at Good Samaritan Hospital with a proven track record in enhancing patient education and optimizing scheduling processes. Skilled in HIPAA compliance and patient confidentiality, I foster collaboration among healthcare professionals, achieving improved patient outcomes and satisfaction through effective communication and tailored care strategies.
Healthcare professional with comprehensive experience in sleep clinic coordination, delivering seamless patient care and operational efficiency. Proven track record of fostering collaborative team environments and adaptable to evolving clinical needs. Skilled in patient management, medical documentation, and maintaining high standards of care.
Overview
23
23
years of professional experience
Work History
Sleep Clinic Coordinator
Good Samaritan Hospital
04.2016 - Current
- Improved patient education materials regarding sleep hygiene practices leading to better understanding of treatment options among clients.
- Increased clinic capacity by optimizing appointment scheduling and maximizing use of available resources.
- Assisted medical professionals with diagnostic testing procedures to ensure accurate and timely results for patients.
- Facilitated effective communication between patients, medical staff, insurance providers, and other stakeholders.
- Maintained a high level of patient confidentiality through diligent record management and adherence to privacy regulations.
- Developed strong relationships with referring physicians to encourage ongoing collaboration in treating sleep disorder patients.
- Scheduled sleep tets, managed pre-certifications and verified insurance coverage.
- Enhanced patient satisfaction by effectively coordinating sleep clinic appointments and follow-up visits.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
Registered Polysomnographic Technician
Good Samaritan Hospital
02.2002 - Current
- Demonstrated commitment to staying current with advancements in polysomnography by pursuing continuing education opportunities and maintaining professional certifications.
- Achieved high diagnostic accuracy by implementing industry best practices in polysomnographic testing methodologies.
- Developed customized strategies for each patient''s unique needs, leading to improved outcomes in sleep disorder management.
- Maintained high-quality standards of care with regular equipment calibration and troubleshooting.
- Increased patient satisfaction rates through compassionate bedside manner and clear communication on study procedures.
Education
Associate of Applied Science - Math & Science
Rockland Community College
Suffern, NY12-2001
Skills
- HIPAA compliance
- Patient confidentiality
- Office administration
- Phone etiquette
- Patient scheduling
- Meeting coordination
Timeline
Sleep Clinic Coordinator
Good Samaritan Hospital
04.2016 - Current
Registered Polysomnographic Technician
Good Samaritan Hospital
02.2002 - Current
Associate of Applied Science - Math & Science
Rockland Community College
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