Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Louise Pierre

Port Saint Lucie,USA

Summary

Dedicated and empathetic Medical Assistant bringing several years of hands-on experience in direct patient care and medical office management. I have demonstrated the ability to improve patient satisfaction through effective communication and empathy. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Medical Assistant

Caring Hearts Medical Center
Port St. Lucie, FL
09.2024 - 06.2025
  • Conducted patient intake, scheduled appointments, and maintained accurate medical records.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed vital signs, EKGs, and allergy testing.
  • Administered injections
  • Phlebotomy
  • Performed basic laboratory tests such as urinalysis and blood glucose
  • Lab specimen collection, and ensured thorough documentation.
  • Assisted physicians with pap smears.
  • Supported DOT exams and clinical procedures.
  • Managed eScript medication refills and facilitated communication with pharmacies.
  • Utilized EclinicalWorks and Availity for EMR management and insurance verification.
  • Maintained HIPAA compliance and assisted in clinical procedures.

Medical Office Manager / Chiropractic Assistant

Florida Pain & Injury Center
Pompano Beach, FL
10.2022 - 07.2024
  • Supervised front-office operations, trained administrative staff, and ensured a seamless workflow.
  • Oversaw day-to-day operations of the front desk area to ensure efficient flow of patients through check-in and checkout processes.
  • Managed appointment scheduling, insurance verification, and coordinated patient communications with legal professionals.
  • Handled data entry responsibilities (50% of the workday).
  • Oversaw collections, accounts receivable, billing, and chart preparation.
  • Answered multi-line phones with professionalism and accuracy.

Medical Assistant (Front & Back Office)

Sunshine Chiropractic & Medical Center
Tamarac, FL
12.2018 - 09.2022
  • Handled front-desk operations, including appointment scheduling, and insurance verification.
  • Assisted with patient intake, including taking vitals such as height, weight and blood pressure.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Ensured cleanliness of equipment used during treatments.
  • Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.

Medical Assistant

The BEST U NOW Plastic Surgery Center
Weston, FL
08.2007 - 05.2018
  • Assisted in preoperative preparation, ensuring patients were informed and ready for procedures.
  • Provided surgical support, maintaining sterile environments, and assisting surgeons during cosmetic and reconstructive procedures.
  • Administered EKGs, vital signs assessments, and prepared patients for anesthesia.
  • Managed postoperative wound care, including dressing changes, and recovery monitoring.
  • Oversaw patient scheduling, medical records, and surgical coordination.
  • Educated patients on post-surgical care instructions, ensuring optimal healing and recovery.

Education

Medical Assistant (M.A.) -

Concorde Career Institute
01.2005

High School Diploma -

Piper High School
01.2002

Skills

  • Internal medicine
  • Family Practice
  • Urgent Care
  • Ob/Gyn
  • Chiropractic
  • Strong organizational skills
  • Excellent customer service
  • Outstanding communication skills
  • Powerful telephone skills
  • Triage
  • Bi-lingual (Creole/French)
  • Computer Skills
  • Microsoft Office Suite
  • EclinicalWorks
  • Availity
  • Eforce
  • CRM
  • DrConnect
  • Data Entry
  • Quest Diagnostic Portal
  • Labcorp Portal
  • RadNet (Radiology Imaging Portal)

Certification

  • CPR
  • BLS
  • Medication Management and Administration

Timeline

Medical Assistant

Caring Hearts Medical Center
09.2024 - 06.2025

Medical Office Manager / Chiropractic Assistant

Florida Pain & Injury Center
10.2022 - 07.2024

Medical Assistant (Front & Back Office)

Sunshine Chiropractic & Medical Center
12.2018 - 09.2022

Medical Assistant

The BEST U NOW Plastic Surgery Center
08.2007 - 05.2018

Medical Assistant (M.A.) -

Concorde Career Institute

High School Diploma -

Piper High School

Similar Profiles

CREATE PROFILE
Louise Pierre