LOUISE RATIU
Nashville,TN
Summary
Dynamic Business Management graduate from Tennessee State University, an international student from Belgium, and also actively competing on the D1 women’s tennis team. As an Assistant Manager at a prestigious yacht club in Nantucket, and Front Desk Manager at Young Harris College, I developed strong skills in leadership, operations management, and communication. Excelling both academically and athletically as part of the women’s tennis team and an honors graduate student, I bring a competitive edge and adaptability to every role. Now seeking an entry position in business management to apply my diverse skill set, and drive for excellence.
Overview
3
3
years of professional experience
Work History
Pro Shop Assistant Manager/Private Tennis Instructor
Nantucket Yacht Club
Nantucket, Massachusetts
05.2024 - 08.2024
- Built and maintained strong relationships with club members, providing personalized coaching sessions and ensuring a high level of satisfaction with services and products offered
- Managed the pro shop's inventory, assisting with product selection, pricing strategies, and sales promotion, which enhanced revenue and member engagement
- Worked closely with other instructors, staff, and management to coordinate schedules, organize tennis events, and ensure the smooth operation of both coaching sessions and the pro shop
Waitstaff and Front desk assistant
Grampa's Restaurant
Fort Lauderdale, Florida
05.2023 - 08.2023
- Efficiently handled multiple tables, orders, and guest requests in a fast-paced environment, balancing priorities without sacrificing service quality
- Maintained clear and professional communication with customers, kitchen staff, and management, ensuring smooth coordination and accurate order fulfillment
Front Desk Manager
Young Harris College
Young Harris, Georgia
01.2022 - 05.2023
- Developed strong interpersonal skills by managing member inquiries, resolving complaints, and ensuring a welcoming environment for all gym users
- Efficiently handled administrative tasks such as scheduling, membership management, and inventory control while maintaining front desk duties
- Maintained accurate records of memberships, equipment usage, and overall gym operations to ensure compliance and smooth workflow
Education
Bachelor of Business Administration - Concentration in Management
Tennessee State University
Nashville, Tennessee05-2025
Bachelor of Business Management -
Young Harris College
Young Harris, Georgia01.2023
Skills
- CRM
- Excel
- Microsoft Office
- Leadership & Team Management
- Sales and Marketing Development
- Adaptability and Multitasking
Accomplishments
· Community Service Award Recipient, Young Harris College
· Accounting Assistant, NCAA D1 Women’s Tennis Team
· 5x Dean’s List Honoree
· 8x Student-Athlete GPA Award Recipient
· Magna Cum Laude Honors Graduate, Tennessee State University
· Active Volunteer in campus and community initiatives, recognized for leadership and service impact
Languages
- English, Bilingual
- French, Native
- Spanish, Intermediate
Timeline
Pro Shop Assistant Manager/Private Tennis Instructor
Nantucket Yacht Club
05.2024 - 08.2024
Waitstaff and Front desk assistant
Grampa's Restaurant
05.2023 - 08.2023
Front Desk Manager
Young Harris College
01.2022 - 05.2023
Bachelor of Business Administration - Concentration in Management
Tennessee State University
Bachelor of Business Management -
Young Harris College
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